Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
HMH Account Executive Tier II
Houghton Mifflin Harcourt
12.2021 - 10.2023
Supported approximately 110 individual school accounts in the state of Michigan
Worked directly with schools to provide product overview material for sampling and piloting, provide physical and digital product samples, work to finalize cost proposals, schedule and lead product information meetings, and implement additional material for school use
Worked with schools to review student growth data, program usage, and identify potential coaching opportunities
Record keeping for the AccessAblities ERG (Employee Resource Group) leadership team that promotes inclusiveness for employees with physical or learning (neurological) disabilities.
HMH Account Executive Tier I
Houghton Mifflin Harcourt
01.2021 - 12.2021
Worked directly with customer to provide product samples, cost proposals, product overview material, product information meetings and implemented gratis material
Met sales quota for 2021 in August of 2021, currently at 130% of yearly quota
Supported Michigan, Ohio, Arkansas, and Missouri low enrollment schools, totaling approximately 250 individual accounts.
HMH Territory Account Manager
Houghton Mifflin Harcourt
12.2019 - 12.2020
Initially supported approximately 200 Michigan low enrolment school districts
Added all public school in Ohio after the Territory account manager left the company
Worked directly with inside sales Account Executives and assigned schools to provide product samples, cost proposals, and implemented gratis material
Met multiple quarterly goals and managed a pipeline to completion.
HMH Sales Support Rep
Houghton Mifflin Harcourt
06.2018 - 12.2019
Worked with Account Executives to provide customers with samples, cost proposals, and implemented gratis material
Worked on team projects like the 'SSR Work from home program' and 'Texas adoption preview material folders'
Supported Florida for several months, was shifted to a specialized ICLE/Math solutions team, additional support for California PP&C reps.
Premise Technician
AT&T
04.2015 - 06.2018
Installed in-home telecommunication equipment
Educated customers on purchased devices and services
Managed job site and job planning
Top Tech Aug 2017.
Maintained company vehicle and company equipment.
Scheduling Manager
Macauley Technologies
07.2014 - 03.2015
Scheduled and confirmed new in home installations with clients
Maintained flexibility regarding scheduling changes and communicated changes to clients and sales staff
Prepared installation packets for technicians prior to dispatch
General day to day maintenance on vehicle and stock room
Provided on site help when needed.
Warehouse Manager
Service Tech
08.2013 - 07.2014
Received incoming shipments from multiple vendors
Staged outgoing job for technicians
Ordered needed supplies for in office use and customer job sites