Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Matthew Aguirre

Dallas

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

12
12
years of professional experience

Work History

Operations Manager

DHL Supply Chain
01.2022 - Current
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness in the E-commerce department for Discount Tire Direct
  • Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement
  • Established structure and set DHL standards in place such as: 5S, OMS PD Board, Training Aids, Shift schedules
  • Mentored a new Supervisor, by educating him on labor cost, labor share, KPI’s and how to build better employee relationships
  • Helped the E-commerce department become the best overall DC, when meeting customers KPI’s against order fulfillment, Shipping Errors, Labor, and Inventory accuracy
  • Helped manage the Cross-dock department to successfully lower headcount and cost
  • Helped manage new shift schedules and overall associate accountability
  • Kick started the Smart Ops app for the Operation Supervisors
  • Started iAuditor to help prevent the overloading and prevent the loading of inoperable trailers
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Operations Supervisor

DHL Supply Chain
01.2013 - 01.2022
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
  • Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement
  • Motivated and trained employees to maximize team productivity
  • Collaborated with other departments to intergrade logistics with business systems or processes
  • Supervised the work of Group Leads, for Order Requests, both Inbound and Outbound material
  • Trained warehouse personnel in roles other than my direct department to achieve customer requirements
  • Contributed in various warehouses to help support management needs
  • Run and Work daily reports and communicate them to direct manager for review
  • Communicate and work with the customer to achieve the same goal
  • Guide and train Group Leads to achieve next level promotion in their field
  • Create and maintained Work Instructions to align with physical department processes

Education

High School Diploma -

Sam Houston High
Houston, TX
06.2000

Skills

  • Logistics expertise
  • On-Time Delivery
  • Project Management
  • MS Office
  • Forklift Operator
  • Problem Solving
  • Customer relations
  • Time Management
  • SAP
  • Team Building
  • WMi
  • Strategic planning
  • KPI tracking
  • Work flow planning
  • Warehouse operations
  • Performance reporting
  • Supply chain management

Accomplishments

  • Radley Systems – Met and exceeded Customer Goals for the training and setting up of a new Radley System across multiple warehouses.
  • Tire Rack – Learned and instilled a new customer software and process to the Ecommerce department.

Timeline

Operations Manager

DHL Supply Chain
01.2022 - Current

Operations Supervisor

DHL Supply Chain
01.2013 - 01.2022

High School Diploma -

Sam Houston High

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Matthew Aguirre