Golf Coaching, weather, and continuing to grow as a person in the workforce
Matthew Alderink
Jackson,Michigan
Summary
Inspired worker with experience as a Bank Teller and some Member Service experience at Kellogg Community Credit Union, excelling in money handling and relationship building. Proven track record of minimizing discrepancies and enhancing customer satisfaction through attention to detail and effective problem resolution. Committed to growth and maintaining professionalism in all interactions.
Overview
2
2
years of professional experience
Work History
Bank Teller
Kellogg Community Federal Credit Union
12.2023 - 03.2025
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers and checks accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
New Vehicle Sales Consultant
Denooyer Chevrolet
12.2022 - 11.2023
- Streamlined sales process with efficient appointment scheduling, timely paperwork completion, and prompt delivery coordination.
- Increased upsell opportunities by staying current on product knowledge, industry trends, and competitor offerings.
- Grew repeat business by fostering long-term relationships with satisfied customers through attentive follow-ups and personalized recommendations.
- Conducted comprehensive needs assessments to match customers with the perfect vehicle for their lifestyle and budget.
Education
High School Diploma -
Grand Rapids Community College
Grand Rapids, MISkills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Relationship Building
- Desire to Grow
- Always being myself
Interests
Timeline
Bank Teller
Kellogg Community Federal Credit Union
12.2023 - 03.2025
New Vehicle Sales Consultant
Denooyer Chevrolet
12.2022 - 11.2023
High School Diploma -
Grand Rapids Community College
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