Matthew Alexander
Fort Gratiot,MI
Summary
Seasoned Golf Professional with background in managing golf operations and delivering high-quality customer service. Possess strong leadership skills, adept at team management and coaching. Demonstrated success in implementing strategic improvements to enhance overall performance and profitability of golf facilities. Known for fostering positive relationships with clients, staff, and stakeholders.
Overview
18
18
years of professional experience
Work History
Assistant Pro/ PGA Associate
Port Huron Golf Club
Port Huron, MI
04.2018 - Current
- Played a key role in ensuring smooth operations within the Pro Shop by handling duties including sales management, inventory control, and maintaining displays and stock.
- Managed all outside staff, including car attendants and range staff, overseeing scheduling and providing guidance
- Drove a 150% increase in the size of the junior program over five seasons through effective private and junior golf instruction
- Managed and ensured accuracy of tournament software and handicap systems.
- Acquired expertise as an accomplished instructor, well-versed in employing technology.
- Maintained records for tournament play results and handicaps.
Director of Golf
Solitude Links Golf and Banquet Center
Kimball, MI
01.2016 - 01.2018
- Successfully supervised the operation of a high-volume public course that averaged 35,000 rounds annually. Key responsibilities comprised staff supervision, tee sheet software management , promotional activities implementation and budgetary control.
- Demonstrated expertise in managing inventory control, purchasing, and receiving of merchandise across multiple POS systems
- Managed training programs for all employees, ensuring exceptional customer service.
- Maintained records for tournament play results and handicaps.
Executive Chef
Golden Hawk Golf Course
Casco, MI
01.2015 - 01.2016
Executive Chef
Windjammer Restaurant
Lexington, MI
01.2011 - 01.2015
General Manager/Head Golf Professional
Huron Shores Golf Club
Port Sanilac, MI
01.2009 - 01.2011
- Semi Private Club with limited membership and 20,000 public rounds.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Developed new programs to increase golf participation such as lessons for beginners and clinics on the fundamentals of golf.
- Assisted members with selecting appropriate clubs, apparel and other equipment needed to enhance their game performance.
- Provided customer service support by answering questions about membership plans and services offered.
General Manager/ Teaching Pro
Kettle Hills Golf Course
Richfield, WI
01.2007 - 01.2009
- Effectively supervised all aspects of a thriving 45-hole public daily fee golf course in close proximity to Milwaukee.
- Oversaw all aspects of the golf and food and beverage departments, leading to $3 million in annual sales.
- Promoted upcoming events through various marketing channels such as social media outlets and email campaigns.
- Organized and supervised golf tournaments, including scheduling tee times and setting up rules of play.
- Managed day-to-day operations at the pro shop, including opening and closing duties, stocking merchandise, and cash handling procedures.
Education
Certified Golf Teacher -
United States Golf Teachers Federation
06-2003
Associates Applied Sciences - Culinary
Indiana University of Pennsylvania Academy of Culinary Arts
Pennsylvania05-1995
PGA Operations Management
PGA Associate Program
Skills
- GHIN
- USGA tournament and Handicap software
- POS systems- utilization and set up
- Food and beverage Management
- Club repair
- Gripping clubs
- Golf Coach and Mentor
- Course Management
- Networking and relationship building
- Team Building and Leadership
- Staff Training and Development
- Group lesson planning
- Member relations
- Merchandising Strategies
- Time management abilities
References
- Joel Peattie, PGA, Head Golf Professional, Port Huron Golf Club, 4101 Fairway Drive, Fort Gratiot, MI, (810)385-4447
- Brian Gurba, chef, Princeton, NJ,(971)226-4241
Timeline
Assistant Pro/ PGA Associate
Port Huron Golf Club
04.2018 - Current
Director of Golf
Solitude Links Golf and Banquet Center
01.2016 - 01.2018
Executive Chef
Golden Hawk Golf Course
01.2015 - 01.2016
Executive Chef
Windjammer Restaurant
01.2011 - 01.2015
General Manager/Head Golf Professional
Huron Shores Golf Club
01.2009 - 01.2011
General Manager/ Teaching Pro
Kettle Hills Golf Course
01.2007 - 01.2009
Certified Golf Teacher -
United States Golf Teachers Federation
Associates Applied Sciences - Culinary
Indiana University of Pennsylvania Academy of Culinary Arts
PGA Operations Management
PGA Associate Program
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