Overview
Work History
Education
Skills
Timeline
Generic

Matthew Alfaro

Tarpon Springs,FL

Overview

5
5
years of professional experience

Work History

Co-Owner/Manager

Groupers on the gulf
Indian Rocks Beach, FL
09.2020 - Current
  • Efficiently managed high-pressure situations while ensuring exceptional customer service.
  • Played a key role in implementing and configuring a POS system, including integrating it with the restaurant's Wi-Fi network, and ensuring seamless connectivity across devices.
  • Optimized network settings to support real-time transaction processing, and enhance system reliability during peak hours.
  • Developed positive relationships with guests, and collaborated effectively with team members to deliver a superior dining experience.
  • Assisted in training new staff members, including providing guidance on using the POS system, and troubleshooting basic technical issues.

Pro Shop Associate

Tampa Bay Skating Academy
Oldsmar, FL
12.2019 - 01.2021
  • Provided expert knowledge of merchandise and machinery to address customer inquiries and demonstrate proper use and maintenance of products.
  • Conducted daily assessments of inventory and sales reports to ensure accurate stock levels and financial reporting.
  • Oversaw and executed daily operations, including opening and closing procedures.

Education

Bachelor of Arts - Computer Science

Florida State University
Tallahassee, FL
01-2024

Associate of Arts -

St. Petersburg College
Clearwater, FL
01-2022

Skills

  • Proficient in programming languages: Unix, C, C#, Java, and Python
  • POS system configuration and network optimization
  • Customer service and operational management
  • Inventory management and sales reporting
  • Equipment maintenance and technical troubleshooting

Timeline

Co-Owner/Manager

Groupers on the gulf
09.2020 - Current

Pro Shop Associate

Tampa Bay Skating Academy
12.2019 - 01.2021

Bachelor of Arts - Computer Science

Florida State University

Associate of Arts -

St. Petersburg College
Matthew Alfaro