Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Andrysiak

Indianapolis,IN

Summary

Seasoned Operations Manager and talented leader with 27 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

27
27
years of professional experience

Work History

Operations Manager

FedEx Express
01.2018 - Current
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Trained new employees on proper protocols and customer service standards.

DOT Swing Courier

FedEx Express
09.2006 - 01.2018
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Drove safely at all times to avoid accidents and harm.
  • Followed company policies and procedures during shift.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.

Operations Manager

FedEx Express
01.2004 - 09.2006
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Courier/Lead

FedEx Express
01.1998 - 01.2004
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.

Equipment Operator

FedEx Express
11.1996 - 01.1998
  • .Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.

Education

No Degree - Nursing

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Business Planning
  • Business Development
  • Health and Safety Compliance
  • Team Leadership
  • Staff Training

Timeline

Operations Manager

FedEx Express
01.2018 - Current

DOT Swing Courier

FedEx Express
09.2006 - 01.2018

Operations Manager

FedEx Express
01.2004 - 09.2006

Courier/Lead

FedEx Express
01.1998 - 01.2004

Equipment Operator

FedEx Express
11.1996 - 01.1998

No Degree - Nursing

Ivy Tech Community College of Indiana

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Matthew Andrysiak