Summary
Overview
Work History
Education
Skills
Affiliations
Acknowlegments
Timeline
Generic
Matthew Angell

Matthew Angell

Summary

Proven Supply Chain and Operations executive with 25 years of industry experience. Poised when leading teams, communicating with customers and vendors, and analyzing and resolving complex issues. Driven professional comfortable working in high-volume, high-stress environment.

Overview

25
25
years of professional experience

Work History

Chief Customer Officer

Jarrett Logistics Systems Inc.
01.2022 - 09.2024
  • Developed strategy and led teams responsible for: operations, sales support, in-house business analytics, brokerage, vendor contracting and management, account management
  • Managed organization in client onboarding dozens of high-velocity concurrent implementations and thousands of CRM touchpoints across hundreds of global customers.
  • Collaborated closely with internal executive team to improve pre- and post-sales support and customer service through strategic solution design for business development team.

Vice President, Logistics Operations

Jarrett Logistics Systems Inc.
06.2012 - 01.2022
  • Built and grew the Routing Center by 10x, transforming it into a 24/7/365 customer excellence program consisting of world class technology and a team of 100+ supply chain professionals.
  • Designed and implemented a world-class sales support program to lead business development with in-cycle solution design and customized on-boarding.
  • Established company-wide objective and visual business intelligence platform for use internally and externally.

Director of Operations

Jarrett Logistics Systems Inc.
10.2010 - 06.2012
  • Defined and implemented operational policies and guidelines for all Client Account Teams.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Analyzed business operations and devised novel strategies to improve operational cohesiveness.

Logistics Manager

Jarrett Logistics Systems Inc.
09.2008 - 10.2010
  • Redesigned and led all Client Account Teams responsible for strategic and tactical management of all client supply chain functions, including PO management, shipment tender, track and trace, auditing, and invoicing.

Executive Vice President & Founding Partner

Miller Logistics Inc.
01.2000 - 06.2008
  • Conceptualized a business plan for a high-growth 3PL, built on a strong customer-centric culture.
  • Grew 20x from year 1 to year 8 by evaluating, negotiating, and executing growth through strategic acquisition.

Education

Business Management

Iowa State University
Ames, IA

Skills

  • Customer Relationship Management
  • Customer Needs Assessment
  • Contract Negotiation
  • Executive Level Management & Strategy
  • P&L Management
  • Business Development Management
  • Supply Chain & Operations Management
  • Business Process Improvement

Affiliations

  • Council of Supply Chain Management Professionals

Acknowlegments

  • Pro to Know Award by Supply & Demand Chain Executive Magazine, 2019
  • Rock Star of the Supply Chain Award by Food Logistics, 2019

Timeline

Chief Customer Officer

Jarrett Logistics Systems Inc.
01.2022 - 09.2024

Vice President, Logistics Operations

Jarrett Logistics Systems Inc.
06.2012 - 01.2022

Director of Operations

Jarrett Logistics Systems Inc.
10.2010 - 06.2012

Logistics Manager

Jarrett Logistics Systems Inc.
09.2008 - 10.2010

Executive Vice President & Founding Partner

Miller Logistics Inc.
01.2000 - 06.2008

Business Management

Iowa State University

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Matthew Angell