Matthew Angry
Woodsfield,OH
Summary
Diligent Service Manager with solid history in maintenance management. Successfully led teams in maintaining facilities and equipment, ensuring operational efficiency. Demonstrated expertise in troubleshooting complex systems and implementing preventive maintenance programs.
Overview
15
15
years of professional experience
Work History
Service Manager
Litman Excavating
02.2024 - Current
- Responsible for managing 200+ pieces of off-road equipment, 50+ commercially regulated trucks, 2 shops, and 14 employees.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Coordinated warranty claims processing.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
Owner/Operator
Angry Transportation
08.2019 - 12.2023
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections of 5 trucks.
- Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
Service Manager
Royal Flush Inc.
08.2017 - 08.2019
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections for our fleet of 42 trucks.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Coordinated with other departments to maintain streamlined and productive workflow.
Service Technician
Royal Flush Inc.
08.2017 - 02.2018
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for over 60 diesel-powered vehicles.
- Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
- Boosted shop productivity by maintaining a clean, organized work environment and properly utilizing equipment and tools.
- Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
Service Technician
Hunter Truck Sales & Services
09.2014 - 08.2017
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Completed over 100 Navistar OEM training courses
Enlisted Soldier/ Team Leader
US Army
06.2010 - 09.2014
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among 4 team members, fostering a positive and collaborative work environment.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Navistar Dealer Education -
Maxxforce Master Technician
Pittsburgh, PA08.2015
High School Diploma -
Albert Gallatin Area Senior High School
Uniontown, PA06.2010
Skills
- Safety Awareness
- Team Oversight
- Complex Problem-Solving
- Managing Employee Relations
- Strategic Planning
- Priority Management
Timeline
Service Manager
Litman Excavating
02.2024 - Current
Owner/Operator
Angry Transportation
08.2019 - 12.2023
Service Manager
Royal Flush Inc.
08.2017 - 08.2019
Service Technician
Royal Flush Inc.
08.2017 - 02.2018
Service Technician
Hunter Truck Sales & Services
09.2014 - 08.2017
Enlisted Soldier/ Team Leader
US Army
06.2010 - 09.2014
Navistar Dealer Education -
Maxxforce Master Technician
High School Diploma -
Albert Gallatin Area Senior High School
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