Manager and Military Officer with 18 years of experience in personnel and program management across technical and non-technical sectors. Demonstrated expertise in communication and problem-solving within high-pressure environments, complemented by skills in trend analysis and mission planning. Proven ability to develop and implement long-term training programs that drive sustained success. Committed to continuous learning and adept at adapting to new challenges.
Overview
12
12
years of professional experience
Work History
Management and Program Analyst
Department of Agriculture, Rural Development
Saint Louis, MO
05.2021 - Current
Provided administrative, human resource, manpower management, travel, and IT access and asset support to a finance office consisting of 3 directorates and 264 employees.
Initiated and processed all human resource actions including hiring packages, employee advancement, changes to employee records, relocations, reassignments, position details, and exiting paperwork. Produced over 60 hiring packages to maintain staffing levels at maximum capacity.
Conducted monthly manpower reviews to ensure accurate records of personnel position data. Corrected over 200 HR record discrepancies.
Managed the reorganization of one directorate, including the reconfiguration of the employee database, the reassignment of IT support services, and the reorganization of manpower tracking documentation to reflect the permanent reallocation of positions.
Process IT equipment and financial IT systems access requests to ensure employees had requisite IT assets and timely access to financial systems. Processed over 350 new access requests and over 500 problem tickets to fix or modify user accesses.
Created and administered tracking tools for remote employee locations and office status. The data informed decisions on office relocations and leasing plans, employee relocations, and return-to-office coordination.
Area Manager
Amazon
St. Louis, MO
06.2020 - 10.2020
Led and coordinated activities of 100+ associates, and evaluated operating methods and procedures seeking improvements in the areas of safety, productivity, quality, service, and growth and development of team members.
Supported all safety programs and OSHA compliance to ensure a safe work environment for all Associates.
Partnered with the management team to establish and maintain quality control standards.
Identified and led process improvement initiatives.
Executed productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor.
Led and developed a team of 130+ Amazon associates.
Communicated policies to associates and acted as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed.
Ensured procedures were followed for building security and product loss prevention.
Inbound Operations Manager
Target Distribution Center
Oconomowoc, WI
11.2019 - 05.2020
Led and coordinated activities of 40+ team members, and evaluated operating methods and procedures seeking improvements in the areas of safety, productivity, quality, service, and growth and development of team members.
Analyzed daily workload and allocated staffing resources to achieve daily volume goals.
Made personnel decisions regarding hiring, compensation, promotions, discipline and termination of operational support staff in accordance with company policies.
Analyzed daily workload and allocated staffing resources to achieve daily volume goals.
Analyzed business needs regarding productivity, safety, and staffing to efficiently run the distribution center inbound operations.
Managed the team’s daily staffing decisions by balancing overtime, vacation, and call-ins.
Worked directly on the floor and loaded outgoing freight while adjusting errors and significantly reducing customer complaints.
Ensured the execution of all safety, security, quality, and operations policies.
Ensured that the running of the order management system is performed flawlessly with attention to strict budgetary constraints.
Strategically planned the order of execution and placement of trailer unloads to ensure the fastest, most efficient, and most accurate unloading and accounting of freight.
Maintenance and Reliability Coordinator
Cargill Cocoa and Chocolate-North America
Milwaukee, WI
10.2018 - 11.2019
Acted as the liaison between maintenance and operations for identifying and correcting maintenance processes, assuring priority maintenance work is completed utilizing appropriate resources and in conjunction with production schedules, managing 3rd party contractor relationships, and ensuring work is done according to established safety standards.
Coordinated the execution of work by 3rd party contractors, ensuring 3rd party contractors meet corporate safety approval ratings and contractor employees receive the appropriate safety training. Coordinated all required maintenance documents, including safe work permit, safety impairment permits, and lockout documentation.
Coordinated with utilities engineer to plan and execute the replacement of a major production line cooling system after catastrophic failure to the system's condenser coil.
Utilizing MAXIMO maintenance management software, wrote repair work orders, tracked preventive maintenance, and screened the work order backlog for accuracy and relevance.
Conducted weekly scheduling meetings and daily maintenance coordination meetings to plan out future maintenance activities, track the progress of current maintenance activities, and coordinate the allocation of company and contractor resources to ensure projects are completed within allotted maintenance windows.
As confined space supervisor, evaluated maintenance activities for confined space hazards and coordinated confined space activities with rescue services and maintenance workers, ensuring adherence to safety requirements.
Procured parts and outside services for the repair of production and utility assets. Worked with a network of contractors and suppliers to locate needed parts or services, and balance needs with cost and time requirements.
Learning Site Lead Instructor
Navy General Skills Training
Groton, CT
01.2016 - 04.2018
Supervised senior enlisted instructors in the delivery of formal leadership and instructor training. Trained over 200 Naval instructors and over 100 drug and alcohol program managers annually.
Managed the development, qualification, and employment of five senior enlisted instructors. Coordinated and delivered Naval instructor qualification courses at two learning sites.
Evaluated instructors for professional delivery and instructor traits, and technically correct delivery of subjects.
Managed Mobile Training Team courses at four sites not regularly supported by General Skills Training.
Planned and executed preparations for learning site administrative audit. Utilized self-assessment and plan of actions and milestones to identify and correct pre-existing deficiencies, resulting in zero audit discrepancies.
Assistant Operations Officer
Navy Recruiting District Chicago
Great Lakes, IL
08.2013 - 12.2015
Managed the attainment of recruiting goals for all Navy Active, Reserve, and Recruit Officer Training programs for Northern Illinois and Wisconsin. Supervised 215 Enlisted and Officer recruiters, support personnel, and civilians at 52 recruiting stations and two Military Entrance Processing Stations.
Directly managed the Active and Reserve Officer recruiting programs resulting in the accession of 87 Active Component Officers and 38 Reserve Component Officers. Supervision and training initiatives led to 120 percent of nurse goal attainment, 110 percent of general officer goal, and 140 percent of diversity goal.
Managed the recruiting district’s civilian hiring process. Directly responsible for the vetting, interviewing, and onboarding of 9 government civilian employees.
Developed officer recruiting team through monthly training sessions, resulting in the qualification of eight recruiters. Chaired monthly qualification and development boards for recruiting station supervisors and new recruiters.
Managed recruiter and processor productivity through monthly production and personnel reviews and briefed personnel and production status to district senior personnel.
Developed and managed officer recruiter performance goals. Conducted quarterly production reviews and briefed recruiters on goal changes, areas of improvement, and strengths and weaknesses in divisional recruitment production.
Communicated officer recruiting marketing strategy through the development of the district Marketing and Operations Plan, providing detailed guidance for the recruitment of Naval Officers in the Chicago and Wisconsin areas.
Contract Officer Representative & Material-Planning Lead at U.S. Department of Agriculture - Rural DevelopmentContract Officer Representative & Material-Planning Lead at U.S. Department of Agriculture - Rural Development
Intern at Department of Agriculture, Rural Development, Land and Environmental Affairs (DARDLEA)Intern at Department of Agriculture, Rural Development, Land and Environmental Affairs (DARDLEA)
General Manager / Director of Technical Services at STL BAKING LLS / SAPPHIRE BAKERY COMPANY LLCGeneral Manager / Director of Technical Services at STL BAKING LLS / SAPPHIRE BAKERY COMPANY LLC