Matthew Antrim
Green Valley Lake,CA
Summary
Results-driven Sales Manager with over 15 years of experience in customer service. Skilled in leading diverse teams through strategic training, mentoring, and feedback to consistently achieve sales goals. Demonstrated ability to manage high-volume transactions in purchasing while enhancing guest/customer experiences in hospitality settings. Effective communicator with strong interpersonal skills, able to engage with diverse populations. Known for problem-solving and compassionate leadership, seeking resolutions with empathy, inclusion, and extensive experience.
Overview
16
16
years of professional experience
Work History
Onboarding Coordinator
Vacasa
08.2022 - 05.2024
- Assisting Homeowners for compliance with regards to county Code Enforcement to set their homes up for Short-Term rentals.
- Managed 30+Phone Calls/Day.
- Contact homeowners on a regular business maintaining communication about their progress.
- Creating Plot-Plans for properties including square footage of home and design of each room and property.
- Working with teammates who live out of the area through Google Meet coordinating different functions for completion.
Buyer
Wanted Wheels
05.2021 - 08.2022
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts
- Oversaw and streamlined daily operations of purchasing Traveled for pickup extensively throughout Southern California in both Box truck and Truck/Trailer Combination for pickup
- Coordinated 25+Stops/Day
Retail Store Manager
Second Amendment Zone
09.2020 - 05.2021
- Manages all aspects of store operations, including organization, maintenance, sales, and computer input
- Addresses and resolves organizational and government issues to support sales management and guide business direction
- Guides customer through difficult process of purchasing and helps find correct item for their needs Trains customer on operation and safe-handling of each purchase to their complete satisfaction
- Managed 50+Calls/Day for customer inquiries
Admissions Advisor
Heavy Equipment College of America
08.2019 - 03.2020
- Grew transfer and enrollment interest by developing and implementing new student orientation program, increasing enrollment by 35% over previous years enrollments
- Solidified enrollment procedures using CRM, phone and text and implanting message boards for students and faculty
- Recommended changes based on analysis of team data, exhibiting a continuous improvement mentality
Commercial Sales Manager
Ontario Jeep, Chrysler, Dodge, and Ram
08.2013 - 08.2019
- Handled or initiated over 75 calls a day with a welcoming and professional attitude, bringing in more than 1,000 customers during tenure
- Closed sales on commercial and retail vehicles utilizing strong negotiation skills, garnering over $600,000 in annual sales
- Drove sales by training more than 100 new personnel on proven sales techniques, fostering a high performing team
- Monitored customer growth and repeat business through CRM, verifying progress towards sales targets
- Created presentations with Microsoft Excel and PowerPoint, disseminating pertinent information to leadership and team members
Director Of Marketing And Merchandise
King Of The Cage
08.2008 - 08.2013
- Directed marketing projects at all stages, including conceptual planning, schedule management and final production
- Traveled extensively across United States to various venues for In-person Powerpoint presentations
- Managed all Merchandising for Production
- Increased venue numbers, ticket sales and merchandising sales at 21% rate average/year
- Coordinated staff of 30+ production personnel.
Education
Bachelor's Degree - Public Administration
Grand Canyon University
Phoenix, AZ05.2025
Skills
- Organizational abilities
- Policy Enforcement
- Performance Tracking
- Cross-Functional Teamwork
References
- Johnny Mc Knight, Owner, Al and Sons Automotive, Rancho Cucamonga, CA, 91701, johnnyrotten122333@yahoo.com, 909-770-3811
- Bill Keever, Personnel Director, Heavy Equipment College, Columbus, GA, bill.keever@hecofa.com, 706-575-3945
Licensescertificates
- CDL-A (Commercial), California DMV
- Private Investigator License California, California BSIS
Timeline
Onboarding Coordinator
Vacasa
08.2022 - 05.2024
Buyer
Wanted Wheels
05.2021 - 08.2022
Retail Store Manager
Second Amendment Zone
09.2020 - 05.2021
Admissions Advisor
Heavy Equipment College of America
08.2019 - 03.2020
Commercial Sales Manager
Ontario Jeep, Chrysler, Dodge, and Ram
08.2013 - 08.2019
Director Of Marketing And Merchandise
King Of The Cage
08.2008 - 08.2013
Bachelor's Degree - Public Administration
Grand Canyon University
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