Matthew Araguz
San Antonio,TX
Summary
Certified in operation of Raymond electric forklifts and destuff it conveyor belts at Amazon. Consistently handled items weighing up to 50 pounds. Ensured timely and safe product delivery as an Uber Eats driver. Committed to efficiency and safety. Provided Internet connection assistance as a call center representative. Navigated multiple software systems and diagrams to solve customer issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
05.2023 - 09.2024
- Certified with Raymond electric forklift. Loaded and unloaded trucks with forklift
- Certified with destuff it conveyor belt. Unloaded trucks by hand.
- Loaded, unloaded, and moved items to and from storage and production areas.
- Consistently lifted items weighing as much as 50 pounds.
Driver
Uber Eats
06.2019 - 04.2023
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving by consistently following traffic rules and regulations.
Call Center Representative
IBEX Global
02.2017 - 05.2019
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Associate of Applied Science - Computer Programming
San Antonio College
San Antonio, TX05.2018
Skills
- Forklift certified
- Destuff it certified
- Packaging and Labeling
- Package delivery
- IT troubleshooting
Certification
- Forklift Operation Certification – Raymond
Timeline
Warehouse Worker
Amazon
05.2023 - 09.2024
Driver
Uber Eats
06.2019 - 04.2023
Call Center Representative
IBEX Global
02.2017 - 05.2019
Associate of Applied Science - Computer Programming
San Antonio College
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