Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Matthew Arnold

Ballston Spa

Summary

Dynamic and results-oriented professional with experience at Panera Bread and Malta Community Center, excelling in food preparation and fostering team collaboration. Boosted satisfaction rates through innovative feedback implementation and crisis management. Skilled in cleanliness and child supervision, demonstrating a commitment to excellence and safety in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fast Food Team Member

Panera Bread
10.2021 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Trained newly hired employees on routine tasks and customer service.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Expedited food preparation by assembling orders quickly while adhering to presentation standards and portion control guidelines.

Head Counselor

Malta Community Center
07.2021 - Current
  • Boosted camper satisfaction rates by regularly soliciting feedback and adjusting programming accordingly.
  • Fostered a supportive environment by leading team-building exercises among counselors, enhancing communication and collaboration skills.
  • Implemented effective crisis management protocols in response to potential emergencies, ensuring timely resolution while maintaining order among staff and campers alike.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Ensured camper safety through vigilant supervision and adherence to established camp policies.

Education

Bachelor of Education - Childhood Education

St. John Fisher University
Rochester, NY
05-2027

High School Diploma -

Ballston Spa High School
Ballston Spa, NY
06-2023

Skills

  • Cleanliness
  • Food preparation
  • Safe food handling
  • Activity planning
  • Outdoor skills
  • Order taking
  • Child supervision
  • Arts and crafts

Accomplishments

  • Achieved the role of head counselor by effectively working with and supervising the kids and collaborating with parents interests with accuracy and efficiency.

Certification

  • Food Handler Certification - State or Local Health Departments.

Languages

English
Native or Bilingual

Timeline

Fast Food Team Member

Panera Bread
10.2021 - Current

Head Counselor

Malta Community Center
07.2021 - Current

Bachelor of Education - Childhood Education

St. John Fisher University

High School Diploma -

Ballston Spa High School

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Matthew Arnold