Matthew August

Delivered in-depth driver training and defensive driving instruction to novices.

• Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
• Led post-project evaluations to identify lessons learned and best practices that can be applied to future initiatives within the organization.
• Coordinated efforts between various teams involved in a project by establishing clear roles, responsibilities, and expectations from the start.
• Reduced costs for the department by optimizing resource allocation and identifying areas for improvement in processes.
• Increased client satisfaction by ensuring timely delivery of projects and maintaining a high level of quality control.
• Negotiated contracts with vendors, securing favorable terms that ultimately benefited the organization''s bottom line.
• Maintained detailed records of all project-related activities, ensuring full compliance with company policies and procedures.
• Acted as liaison between the coordination team and other departments within the organization, ensuring seamless communication and collaboration on all projects.
• Enhanced team efficiency by streamlining communication channels and implementing effective project management tools.
• Developed strong relationships with stakeholders through regular meetings, updates, and open communication lines.
• Optimized workflow processes by regularly reviewing current procedures and making adjustments as needed for maximum efficiency.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
• Developed and maintained positive relationships with community members.
• Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
• Directed traffic enforcement initiatives, significantly reducing number of road accidents in high-risk areas.
• Led negotiations during critical incidents, successfully de-escalating potentially dangerous situations.
• Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
• Directed the Major Accident Investigation Team (MAIT) in conducting detailed investigations and reconstructions of fatal and complex traffic collisions.

• Assisted in accident investigations for accurate reporting and effective resolution of cases.
• Provided valuable input to department policies on motor officer training and equipment maintenance for optimal performance.
• Assessed high-risk situations during patrols, utilizing sound judgment to determine appropriate response actions.
• Developed strong relationships with local businesses to address concerns related to parking issues, loitering, or other potential problems that may affect commerce or customer satisfaction.
• Participated in multi-agency traffic enforcement operations, fostering positive working relationships with neighboring jurisdictions.
• Contributed to successful DUI enforcement operations by identifying impaired drivers and administering sobriety tests accurately.
• Attended specialized training courses focused on motorcycle law enforcement tactics, staying current on best practices within the field.