MATTHEW BABULA
Miami Beach
Summary
Experienced warehouse operator and supermarket department manager with over 13 years of success in a fast-paced distribution center.
Managed a high-achieving chiller and freezer department at a busy supermarket, ensuring efficient operations and optimal customer satisfaction.
Skilled in inventory management, logistics coordination and customer service. Adaptable to changing priorities, maintains a strong work ethic, and consistently delivers exceptional results in dynamic environments.
Overview
22
22
years of professional experience
Work History
Warehouse Operator
Aldi Distribution Center
10.2010 - 12.2023
- Safely operated high-reach forklift in a fast paced environment to replenish stock for order pickers
- Safely operated bulk pallet moving machine to move stock from the receiving area to storage areas
- Exceeded KPI's by efficiency picking orders for stores via a voice picking device
- Conducted stock takes, investigated discrepancies, and rectified any issues to ensure accurate inventory management
- Attended regular meetings as a Health and Safety Representative to discuss and rectify any safety hazards and concerns
- Trained new members as per company standards
Factory Production Worker
Dux
01.2009 - 12.2009
- Met and exceeded KPI's on a production line assembling hot water heaters
- Safely operated various machinery, ensuring efficient production processes
- Correctly labeled finished products ready for dispatch, maintaining quality standards
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines
- Assisted in training new staff members as per company standards
- Inspected materials before assembly to verify compliance of quality control standards and raised any issues with supervisor
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping
Stock Control and Sales Assistant
Prada
03.2008 - 10.2008
- Managed stock control and assisted in sales operations, ensuring efficient delivery processes and customer satisfaction
- Collaborated with courier companies to coordinate deliveries and track orders
- Provided extensive knowledge to clients, maximising sales and ensuring client satisfaction
- Maintained stock rooms to company standards, facilitating easy access for sales staff
- Participated in ongoing training to stay updated on current products, promotions, and industry trends
- Built strong working relationships with store associates and corporate staff members
- Remained calm and poised in high-stress, dynamic environment to promote service to clients and staff
- Boosted store revenue through upselling and cross-selling techniques
- Conducted weekly inventory audits to ensure accuracy in stock levels
Factory Production Worker
Tyree Transformers
02.2007 - 12.2007
- Met and exceeded KPI's by assembling electrical transformers in various factory sections
- Inspected materials for defects and promptly raised concerns with supervisors to ensure quality control
- Operated overhead crane's proficiently to transfer finished products efficiently
- Collaborated with team members to ensure smooth operation of production and meet production deadlines
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines
- Assisted in training new team members on production processes as per company standards
- Cultivated professional working relationships with peers and supervisors
Chiller and Freezer Department Manager
Coles Supermarket
03.2003 - 10.2006
- Managed the chiller and freezer department at Coles supermarket, Moss Vale, NSW
- Implemented strategies to reduce wastage and achieved a 70% reduction in waste
- Increased sales by 20% and reduced overhead stock of low selling products by 80%
- Received a regional award for high achieving Chiller and freezer department
- Trained staff members as per company standards
- Developed strong professional relationships with fellow staff members and sales representatives
- Provided exceptional customer service, attending to customer enquiries in a friendly manner to ensure customer satisfaction and promote loyalty
- Oversaw inventory management processes, maintaining optimal stock levels
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives
- Established clear performance expectations for staff members which led to increased productivity
Duty Manager
Coles Supermarket
10.2002 - 03.2003
- Monitored and instructed staff members post Store Manager's shift, ensuring adherence to company standard
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Supervised and coordinated team to provide guidance and support and maximize performance
- Ensured compliance with all company policies and industry standards
- Supervised cash drawer clearances with operators
- Counted all cash drawers at the end of night and transferred funds into the store vault
- Conducted end of shift inspections across departments, leaving the store locked and alarmed
Store Associate
Coles Supermarket
03.2002 - 10.2002
- Operated cash register, providing efficient and friendly customer service
- Independently baked and packaged goods in the bakery department, maintaining cleanliness to company standards
- Managed stock replenishment in grocery department, ensuring proper merchandising
- Collected and organized shopping carts, contributing to a seamless shopping experience
- Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
Education
Certificate 2 - Retail Operations
T.A.F.E- Technical And Further Education
Moss Vale, NSW11.2002
High School Diploma -
Bowral High School
Bowral, NSW12.2001
Skills
- Shipping and receiving
- Storage organization
- Customer service
- Forklift operation
- Loading and unloading
- Inventory tracking
- Pallet jack handling
- Stock control
- Effective communication
- Attention to detail
- Teamwork and collaboration
- Problem-solving abilities
- Damage prevention
- Organizational skills
- Decision-making
- Time management abilities
- Adaptability and flexibility
- Order picking and processing
- Task prioritization
- Health and safety compliance
- Analytical skills
- Multitasking Abilities
- Data entry
- Relationship building
- Self motivation
Awards
Coles Supermarket, Moss Vale- regional award for high achieving chiller and freezer department
Timeline
Warehouse Operator
Aldi Distribution Center
10.2010 - 12.2023
Factory Production Worker
Dux
01.2009 - 12.2009
Stock Control and Sales Assistant
Prada
03.2008 - 10.2008
Factory Production Worker
Tyree Transformers
02.2007 - 12.2007
Chiller and Freezer Department Manager
Coles Supermarket
03.2003 - 10.2006
Duty Manager
Coles Supermarket
10.2002 - 03.2003
Store Associate
Coles Supermarket
03.2002 - 10.2002
Certificate 2 - Retail Operations
T.A.F.E- Technical And Further Education
High School Diploma -
Bowral High School
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