Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
Matthew Backer

Matthew Backer

Linkedin.com/in/matthewdbacker

Summary

Experienced professional seeking a dynamic career transition to capitalize on my expertise in team building and project management. Demonstrating a consistent history of cultivating productive partnerships and achieving remarkable sales outcomes, I am eager to apply my adaptability and proficiency in collaborating with diverse individuals to propel accomplishments within a new professional setting.

Overview

28
28
years of professional experience

Work History

Police Officer

Eugene Police Department
02.2013 - Current
  • Patrolled Eugene, Oregon to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety
  • Responded to emergency calls promptly and efficiently, provided assistance, secured crime scenes, and ensured public safety during critical incidents.
  • Documented incidents, prepared detailed reports, maintained accurate records of activities, arrests, and interactions with public to support legal proceedings and administrative purposes
  • Mediated disputes, diffused tense situations, and resolved conflicts between individuals or groups through effective communication and problem-solving skills
  • Extensive experience with police tactics, including pit maneuvers and emergency vehicle operations (EVOC).

Owner

Backer Insurance Agency, LLC. (Allstate Insurance)
08.2005 - 01.2012
  • Owned and operated multi-line insurance agency with multiple sales professionals
  • Crafted polished and professional communication tailored to meet customer needs, ensuring effective and engaging correspondence
  • Drove consistent year-over-year growth in profitability and sales volume, successfully expanding operations by establishing satellite office to meet increasing demands
  • Effectively engaged with policy owners during challenging circumstances, including post-accident or theft incidents, ensuring clear and empathetic communication throughout claims process
  • Quickly acquired proficiency in multiple computer programs, including Allstate-specific software and Customer Relationship Management (CRM) systems, demonstrating strong aptitude for learning and mastering new technologies.

Director of Sales, Western Region

Learning Services, Inc.
04.1995 - 01.2005
  • Exercised strong leadership skills by overseeing recruitment, training, and supervision of 12+ employees
  • Strategically organized, traveled to, and participated in regional and national trade shows, effectively representing and showcasing educational technology products
  • Consistently surpassed quotas and successfully achieved assigned objectives
  • Received numerous sales awards and accolades
  • Set aggressive sales objectives, devised effective deployment strategies to maximize revenue potential and seize all available sales opportunities.

Education

Advanced Police Certification -

OR Dept of Public Safety Standards And Training
Salem, OR

Associate of Arts - General Studies

Lane Community College
Eugene, OR
2012

Skills

  • Active Listening
  • Complex Problem-Solving and conflict resolution
  • CRM Software
  • Report/Proposal Preparation
  • Client Needs Analysis
  • Negotiation techniques
  • Employee Motivation and Performance
  • Professional Presentations
  • Excellent Written and Oral Communication skills
  • MS Suite
  • Client Account Management
  • Sales Expertise

Timeline

Police Officer

Eugene Police Department
02.2013 - Current

Owner

Backer Insurance Agency, LLC. (Allstate Insurance)
08.2005 - 01.2012

Director of Sales, Western Region

Learning Services, Inc.
04.1995 - 01.2005

Advanced Police Certification -

OR Dept of Public Safety Standards And Training

Associate of Arts - General Studies

Lane Community College

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Matthew Backer