Matthew Baker
Seymour,IN
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Proven attendance record. Extremely hard working. Quick to learn new skills both from written and verbal instruction. Strong computer literacy.
Overview
9
9
years of professional experience
Work History
Technician
High Power Technical Services
11.2022 - 06.2023
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Completed job reports and logs immediately following service calls.
- Tracked and recorded parts and labor costs related to each service call.
- Tested systems, noting issues and completing preventive maintenance.
- Proven ability to stay on task with minimal supervision in an independent role
CNC Machine Operator
Excel Manufacturing
08.2020 - 04.2022
- Properly loaded and unloaded materials in and out of machines.
- Inspected finished parts by checking for defects to meet quality standards.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Maintained tight tolerances with design specifications.
- Supported quality control and inspection processes to promote production of quality products.
Operator
O & K American Corp
04.2019 - 04.2020
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Provided on-the-job training to newly hired workers and team members.
- Set up machines to start production cycles and controlled machine settings.
- Use of forklifts and overhead cranes
Picker
Pet Supplies Plus
08.2017 - 04.2019
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Assembly Line Worker
Valeo
06.2014 - 07.2017
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Assisted quality assurance by inspecting items and removing defective parts.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Education
GED -
Scott County High School
Scottsburg, INSkills
- Video Conferencing
- Issue Analysis
- Product Inspection
- Cnc operation
- Light welding
- Fabrication tools
- Customer Rapport
- Monitoring Gauges
Timeline
Technician
High Power Technical Services
11.2022 - 06.2023
CNC Machine Operator
Excel Manufacturing
08.2020 - 04.2022
Operator
O & K American Corp
04.2019 - 04.2020
Picker
Pet Supplies Plus
08.2017 - 04.2019
Assembly Line Worker
Valeo
06.2014 - 07.2017
GED -
Scott County High School
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