Matthew Barclay
Tempe,AZ
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Google Cloud Business Development
TTEC
04.2023 - Current
- Identify and qualify new cloud computing opportunities
- Build and nurture relationships with potential customers
- Understand needs of potential customers and how Google Cloud can help them achieve their business goals
- Conduct market research and stay up-to-date on latest cloud computing trends
- Use of Salesforce and SalesLoft to track and manage leads
- Work closely with sales teams to close deals
- Contracted By Google
Google Ads Account Specialist
TTEC
10.2012 - 03.2023
- Consultation, optimization, and sales for new and current Google Ads clients advising best practices for their accounts to meet their business needs and achieve their advertising goals.
- Extensive knowledge of Google Ads inventory and procedures as well as Google Analytics.
- Team Lead working with other team members to advise them on best practices to improve performance.
- Increased customer satisfaction by resolving issues to help them reach their goals.
- Conducted research, gathered information from multiple sources and presented results.
- Exceeded goals through effective task prioritization and great work ethic.
- Currently certified on all 5 main Google Ads Certifications as well as Google Analytics Certification.
- Contracted By Google
Inbound Sales Representative/Team Lead
TTEC
11.2009 - 10.2012
- Inbound phone sales and customer relations for Clear internet provider
- Extensive knowledge of Clear internet service and product
- Extensive knowledge of Avaya Phone system and current ordering system
- Mentored and coached new hires as Team Lead as well as Mentor in the Revana(TTEC) Mentor program
- Use of multiple programs including Excel, Power Point, and Word
- Contracted By Clear INC
Pharmacy Benefit Specialist
West Business Services
08.2009 - 11.2009
- Customer service and sales in outbound call center
- Educating patients on pharmacy benefits through their health plans
Territory Manager/Asst. District Manager/District Manager
Handleman Company
08.2000 - 02.2009
- Serviced several product lines in multiple chain stores
- Trained several Territory Managers on all aspects of their positions and achieved significant improvements in their productivity
- Directed activities concerned with implementation and carrying out objectives of programs set by corporate office and customer teams
- Supervised several full and part time employees, scheduled work hours, resolved conflicts, and assisted District Manager in daily operations of district
- Review reports and records of activities to ensure progress is being accomplished toward specified program objectives
- Responsible for recruiting new hires for district
Education
High School Diploma -
English High School
Lynn, MA06.1989
Skills
- Campaign support: Excellent
- Product and service knowledge: Excellent
- Persuasive communication: Very Good
- Organization: Excellent
- Problem-Solving: Very Good
- Training and Development: Very Good
- Multitasking Abilities: Very Good
- Self-Motivated: Excellent
- Budget understanding: Very Good
- Customer engagement: Very Good
- Google Ads: Excellent
- Campaign management: Excellent
- Strategic planning: Very Good
- Budgeting: Very Good
- Marketing and advertising: Excellent
- Budgeting and Allocation: Very Good
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
Accomplishments
- TTEC Platinum Club for month of April 2012
- TTEC Platinum Club for month of July 2012
- TTEC Platinum Club for month of May 2016
- TTEC Platinum Club for quarter 2 of 2024
- TTEC Platinum Club for quarter 4 of 2024
- TTEC Platinum Club for quarter 1 of 2025
Certification
- 2024-01: Google Ads Search Certification
- 2024-04: Google Ads Shopping Certification
- 2024-03: Google Ads Display Certification
- 2024-03: Google Ads Measurement Certification
- 2024-04: Google Ads Video Certification
- 2024-04: Google Ads Analytics Certification
- 2004-01: Certificate of completion for Train the Trainer while employed at Handleman Company
Timeline
Google Cloud Business Development
TTEC
04.2023 - Current
Google Ads Account Specialist
TTEC
10.2012 - 03.2023
Inbound Sales Representative/Team Lead
TTEC
11.2009 - 10.2012
Pharmacy Benefit Specialist
West Business Services
08.2009 - 11.2009
Territory Manager/Asst. District Manager/District Manager
Handleman Company
08.2000 - 02.2009
High School Diploma -
English High School
Personal Information
Title: Google Ads Account Specialist