Hi, I’m
Matthew Barker
Sales Leadership
Grayson,KY
Summary
Dynamic Sales Associate and Peer Leader with a proven track record at, generating over $250,000 weekly in revenue. Expert in sales training and client relationship management, consistently enhancing team performance and driving business growth. Recognized for developing effective training programs and delivering strategic insights that optimize sales processes. Accomplished Business Account Manager successful at generating and implementing strategic development plans for accounts of different sizes. Manages and optimizes sales funnels to sustain and maximize revenue. Expert in prospecting, cross-selling and portfolio development.
Overview
13
years of professional experience
Work History
Results CXHuntington, WV
B2B Account Manager - Pearson Sales Associate/SME
03.2022 - Current
Job overview
- Generated more than $250,000 in weekly revenue by consistently leading Pearson's national sales.
- Consistently topped sales charts every quarter of 2024.
- Served as Subject Matter Expert in Pearson Sales & Service, delivering specialized guidance to colleagues and management.
- Developed and executed sales training programs for team members.
- Offered effective coaching that enhanced team sales metrics.
- Supported creation of Standard Operating Procedures for training, sales reporting, and campaign processes.
- Handled B2B account management to enhance client retention and business development.
- Delivered strategic insights to leadership for enhancing training materials.
Amazon.comHuntington, WV
Sales Team Lead & Training Specialist
08.2016 - 02.2019
Job overview
- Created and launched an agent recognition program to enhance customer service skills.
- Provided targeted sessions focusing on retention strategies for upskilling teams.
- Contributed to the creation of the Advanced Risk Assessment and Direct Security Analysis Team focused on high-level business assessments.
- Guided a group of 12 to improve key performance indicators and drive sales growth.
- Recognized security risks to properly handle situations.
- Oversaw fulfillment cycle from development through implementation to support digital revenues.
DIRECTVHuntington, WV
Sales & Retention Specialist/Team Leader, Sales Operations
01.2012 - 10.2015
Job overview
- Led a team of customer service representatives, training and coaching employees to improve sales and customer retention
- Designed and facilitated sales training workshops, leading to increased team performance
- Implemented customer engagement strategies that enhanced customer loyalty and reduced churn rates
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Collaborated with other departments to develop promotional campaigns aimed at increasing retention rates.
Education
Colorado Technical UniversityColorado Springs, CO
Associate of Science from Business Administration
02.2018
Skills
- Sales Training & Coaching
- Leadership & Team Development
- Sales Performance Optimization
- Business Growth & Revenue Generation
- Client Relationship Management
- Process Improvement & Strategy Development
- B2B Sales & Account Management
- Training Program Development
- Sales Forecasting & Reporting
- Customer Experience Enhancement
Accomplishments
- Designed and implemented high-impact sales training programs that significantly improved team performance.
- Recognized as top national sales performer across multiple roles.
- Developed SOPs and training materials to enhance sales processes and operational efficiency.
- Provided expert coaching and mentorship, leading teams to exceed sales targets and enhance customer relationships.
Additional Experience
• Customer Service Associate | Results CX (April 2019 – December 2019)
• Collections Specialist | GC Services (March 2016 – August 2016)
• Field Operations Technician | Fugro / USA Staffing (August 2022 – December 2023)
Timeline
B2B Account Manager - Pearson Sales Associate/SME
Results CX
03.2022 - Current
Sales Team Lead & Training Specialist
Amazon.com
08.2016 - 02.2019
Sales & Retention Specialist/Team Leader, Sales Operations
DIRECTV
01.2012 - 10.2015
Colorado Technical University
Associate of Science from Business Administration
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