Matthew Beals
Mattoon,IL
Summary
Versatile and dependable, with a proven track record at Pilson Auto Center for enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in equipment operation and blueprint reading, I excel in team collaboration and adaptability, significantly contributing to workplace efficiency and safety.
Overview
2
2
years of professional experience
Work History
Lot Associate
Pilson Auto Center
08.2024 - Current
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Assisted customers with unloading and loading material to and from vehicles.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
- Improved customer satisfaction by providing timely assistance in the parking lot and store entrances.
- Performed tasks and errands in store to support supervisor.
- Efficiently handled high-volume periods by multitasking effectively under pressure.
- Conducted routine maintenance tasks such as sweeping, shoveling snow, or spreading ice melt during inclement weather conditions.
- Contributed to a positive work environment through effective communication and teamwork.
- Managed disposal of trash and recycling materials in designated areas, maintaining cleanliness throughout the property.
- Cleaned parking lot to provide clean and orderly environment.
- Followed rules and regulations to support safety initiatives.
- Reduced wait times for customers by optimizing workflow processes within the wash bay facility.
- Increased overall efficiency by streamlining wash bay procedures without compromising on the quality of service provided.
- Upheld strict safety standards when operating heavy machinery such as pressure washers or steam cleaners, minimizing risk of injury or damage to property.
- Improved vehicle cleanliness by thoroughly washing, waxing, and detailing both interior and exterior surfaces.
- Promoted customer loyalty by offering personalized services and consistently going above and beyond to meet their needs.
- Demonstrated expertise in using various tools and equipment required for effective vehicle cleaning and detailing services.
- Contributed to team success by consistently meeting or exceeding productivity goals in terms of vehicles serviced per hour.
- Assisted in the training of new hires, imparting valuable knowledge about proper techniques and best practices within the industry.
- Identified potential issues with equipment, reporting them promptly for timely maintenance or repairs.
- Maintained a safe and efficient work environment by adhering to company policies and procedures at all times.
- Consistently received positive feedback from customers regarding the quality of service provided at the wash bay facility.
- Enhanced customer satisfaction by promptly addressing concerns and providing exceptional service during their visit to the wash bay.
- Ensured high-quality results with meticulous attention to detail when performing vehicle cleaning tasks.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Achieved customer satisfaction by providing high-quality professional service.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Applied waxes and protective treatments to vehicles for high-quality finishes.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Utilized high-pressure washers to clean vehicles and equipment.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Removed dirt and debris from vehicle and equipment interiors.
- Followed safety guidelines for cleaning vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Polished windows and mirrors of vehicles and equipment.
- Inspected vehicles and equipment for visible damage.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Applied wax and sealants to exterior of vehicles and equipment.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Checked and replaced windshield wipers on vehicles and equipment.
- Communicated effectively with customers to understand their specific needs or preferences prior to initiating vehicle cleaning processes.
- Supported fellow team members as needed, fostering a collaborative work environment focused on achieving common objectives.
Farm Hand
Dale Sidenstricker
05.2022 - 09.2024
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
- Monitored weather forecasts to plan work schedules, minimizing disruption from adverse weather conditions.
- Maintained farm machinery to ensure operational efficiency, preventing downtime during critical planting and harvesting periods.
- Harvested crops at peak ripeness, ensuring highest quality produce for market.
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
- Used tractors to improve harvesting of crops.
Welder and Fabricator
Bruder Tank
05.2024 - 07.2024
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Prepared welding equipment to perform advanced welding work.
- Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
- Utilized blueprints and diagrams to compare finished products against design specifications.
- Assisted in blueprint reading and interpretation for accurate alignment of parts during assembly process.
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
- Optimized material usage by accurately measuring and cutting required components prior to welding.
- Chipped off excess weld, slag, and spatter using hand tools.
- Conducted thorough inspections of welds to ensure adherence to industry standards and codes.
- Enhanced workshop safety by consistently adhering to all safety protocols and conducting regular equipment checks.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Welded metal components in vertical, overhead and flat positions.
- Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
- Welded various connections with high-quality final results.
- Bolted, clamped and tack-welded parts to secure components prior to welding.
- Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
- Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
- Inspected welds for accuracy and conformance to specifications.
- Avoided warping, shrinkage, and distortion by carefully controlling welding processes.
- Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
- Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
- Inspected parts and components for defects in soldering process.
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Fabricated components and structures following customer requirements.
- Cut bent, and formed sheet metal and other materials to create metal works.
- Assembled and welded components to create metal structures.
- Used gauges, templates, and other measuring devices to inspect production parts.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Ensured a safe working environment by adhering to safety protocols and maintaining properly functioning equipment.
- Maintained clean and organized working environment to promote safety and efficiency.
- Reduced material waste by accurately measuring and cutting materials to precise specifications.
- Completed tasks on time to meet quality and safety standards.
- Operated hoists, cranes and other heavy machinery to transport materials and parts.
Cashier, Cart Pusher, Stocking and Unloading
Walmart
06.2022 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Assisted customers in loading groceries into cars.
- Gathered carts manually and with remote controlled cart pusher.
- Gathered stray carts throughout store and contributed to maintaining store tidiness.
- Assisted customers with loading purchases into their vehicles, demonstrating excellent customer service skills.
- Increased efficiency with organized cart retrieval methods, reducing wait times for customers.
- Improved customer satisfaction by promptly responding to requests for assistance and maintaining a clean parking lot.
- Offered carts to patrons.
- Aided customers in locating items and provided product information to assist purchase decisions.
- Assisted stock workers and customer service agents throughout shifts.
- Collected carts left in parking areas and returned to retail stores.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Emptied recycle machine containers into proper bins to separate glass, aluminum and plastic.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
Education
High School Diploma -
Mattoon High School
Mattoon, IL05.2024
Skills
- Heavy Lifting
- Safety Procedures
- Time Management
- Safe Driving
- Problem-solving abilities
- Multitasking Abilities
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Equipment Operation
- Work Ethic and Integrity
- Reliability and punctuality
- Honest and Dependable
Blueprint Reading
- Critical Thinking
- Dependable and Hardworking
Timeline
Lot Associate
Pilson Auto Center
08.2024 - Current
Welder and Fabricator
Bruder Tank
05.2024 - 07.2024
Cashier, Cart Pusher, Stocking and Unloading
Walmart
06.2022 - 05.2024
Farm Hand
Dale Sidenstricker
05.2022 - 09.2024
High School Diploma -
Mattoon High School
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