Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Beam

Matthew Beam

Bartender / Manager
Milliken,CO

Summary

Reliable Bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Reliable individual proudly offering 18 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.

Overview

17
17
years of professional experience

Work History

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UPS
Loveland, CO
11.2012 - Current
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Assisted in organizing and stocking products in warehouse to support colleagues.
  • Collaborated with team members to maintain efficient workflow.
  • Checked accuracy of product packaging and labeling, rectifying any issues.
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
  • Operated scanning equipment to track orders and shipments.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Bar Manager / Bartender

Alibi
Milliken, CO
06.2014 - 06.2020
  • Overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service
  • Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank's performance
  • Mixology Proficient and extensive Spirits knowledge
  • Communication
  • Implemented new procedures and technologies that improved efficiency and streamlined operations
  • Leadership
  • Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

AAS - Hospitality, Restaurant Business Management

Kaplan University
Davenport, IA

Skills

Material handling & transportundefined

Timeline

Bar Manager / Bartender

Alibi
06.2014 - 06.2020

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UPS
11.2012 - Current

AAS - Hospitality, Restaurant Business Management

Kaplan University

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Matthew BeamBartender / Manager