Matthew Becker
El Paso,Texas
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training im hard tough environments.
Committed employee with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Remote Manager
Funny Bone Defensive Driving
01.2019 - Current
- Answer incoming calls from potential customers needing to take the Defensive Driving course
- Schedule classes for instructors and provide classroom materials
- Obtain class roster and answer any questions concerning methods and explain procedures: input classes and scores into the data base.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Gate Guard
Deployed Services
05.2023 - 03.2024
- Enhanced security by diligently monitoring access points and verifying visitor credentials.
- Maintained a safe environment through effective communication with fellow gate guards and supervisors.
- Assisted in the reduction of security breaches by conducting thorough vehicle inspections and reporting suspicious activities.
- Supported management in maintaining order during high-traffic events, resulting in smooth operations and minimal disruption.
- Contributed to improved efficiency by accurately logging entry and exit details for vehicles, personnel, and deliveries.
- Increased overall site security by regularly patrolling assigned areas, identifying potential risks, and taking corrective action as needed.
- Streamlined access control processes through the use of technology such as ID scanners and surveillance cameras.
- Prevented unauthorized entry by vigilantly monitoring pedestrian traffic at designated checkpoints.
- Promoted a positive image of the organization while interacting professionally with employees, visitors, vendors, and contractors.
- Conducted regular equipment checks to ensure optimal functionality of surveillance systems and other security tools.
- Delivered timely assistance during emergencies through prompt coordination with first responders or onsite medical teams.
- Upheld a high standard of professionalism through consistent punctuality, attention to detail, and dedication to maintaining site security.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked credentials and identifying paperwork for all incoming employees and visitors.
- Completed hourly patrols of facility, grounds and perimeter.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Issued access cards to authorized personnel to monitor access points.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Examined doors, windows and gates to verify security.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Floor Hand
Citadel Drilling USA
08.2022 - 12.2022
- Set up and break down equipment on a triple Rig
- Responsible for the operation of the Rig, including all material, sorting tools, and pipes
- Follow instructions from Supervisor and ensure safe practices for myself and co-workers are in place
- Have experience working with trip pipes, brake lines, and torque pipes
- I am certified in forklifts, H2's, Air born emergency, and front-end lifts
- 12-hour shifts both night & day.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Enhanced drilling efficiency by maintaining and repairing equipment as needed.
- Collaborated with drilling team to complete projects within deadlines and budget constraints.
- Ensured smooth operations by performing routine maintenance on drilling equipment and machinery.
- Promoted a clean work environment by regularly organizing tools and materials on the drill floor.
- Aided in pipe handling tasks, such as lifting, moving, and connecting pipes during drilling operations.
Floor Hand
Savannah Drilling
04.2022 - 08.2022
- Set up and break down equipment on a triple Rig
- Responsible for the operation of the Rig, including all material, sorting tools, and pipes
- Follow instructions from Supervisor and ensure safe practices for myself and co-workers are in place
- Have experience working with trip pipes, brake lines, and torque pipes
- I am certified in forklifts, H2's, Air born emergency, and front-end lifts
- 12-hour shifts both night & day.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Enhanced drilling efficiency by maintaining and repairing equipment as needed.
- Collaborated with drilling team to complete projects within deadlines and budget constraints.
- Increased operational efficiency by assisting in the assembly and disassembly of drilling rig components.
- Aided in pipe handling tasks, such as lifting, moving, and connecting pipes during drilling operations.
- Completed job tasks accurately under challenging weather conditions, demonstrating adaptability and resilience.
- Monitored drilling progress, promptly reporting any issues or concerns to supervisors for immediate resolution.
- Demonstrated familiarity with industry standards through adherence to company policies during daily tasks.
- Implemented safety training recommendations from management while also contributing ideas for improvement based on experience.
- Maintained clean, organized, hazard-free work areas for optimized site safety.
- Monitored shaker and mud tank operations.
- Led preventive maintenance activity on drilling rigs and equipment to limit downtime.
- Selected appropriate pumps, valves and associated equipment for productive drilling operations.
- Set up and broke down production equipment based on job specifications.
- Moved materials and products to established locations using forklifts.
- Used different machines and tools based on individual job requirements.
- Worked correctly and safely with range of different materials and components.
- Operated wide range of industrial machinery to aid in production processes.
- Measured, weighed and examined products to check conformance with specifications.
Retail Specialist/ Customer Service
The Home Depot
02.2019 - 04.2022
- Specialized as a lumber associate, oversaw wood loads, maintained my department, making sure isles were clean and fully stocked
- Received my forklift license
- Ensured our inventory was correct throughout the department and our online site
- Provide outstanding customer service to all customers and assist with shopping needs both in person and online.
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by promoting store promotions and upselling products.
- Managed inventory for optimal stock levels and efficient merchandise presentation.
- Ensured a clean, organized store environment to enhance the shopping experience.
- Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
- Developed strong product knowledge to provide accurate information and expert advice to customers.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business.
- Assisted with visual merchandising efforts, creating eye-catching displays that attracted customers'' attention.
- Utilized POS systems efficiently for accurate transactions and inventory management purposes.
- Implemented loss prevention strategies to minimize shrinkage rates while maintaining positive customer experiences.
- Participated in regular training sessions for continuous improvement in retail knowledge and skills.
- Streamlined checkout process by proficiently handling cash register operations, reducing wait times for customers.
- Mentored new team members on store policies, procedures, and best practices for success in their roles.
- Contributed to successful store events by assisting with planning, setup, promotion, and execution of activities.
- Handled returns and exchanges professionally, ensuring customer satisfaction remained a priority during these interactions.
- Built rapport with clientele through engaging conversations about their needs/preferences which ultimately led to increased loyaltysales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Team Leader
McDonalds
04.2018 - 03.2020
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Implemented employee recognition programs that boosted morale and increased retention rates within the team.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Mentored and guided employees to foster proper completion of assigned duties.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
Education
Diploma -
Parkland High School
El Paso, TX04.2021
Skills
- Business Development
- Strategic Planning
- Workforce Management
- Expense Tracking
- Staff Development
- Contract Management
- Performance Management
- Business Administration
- Policy Implementation
- Financial Management
- Defensive training
- Asset Protection
- Teamwork and flexibility
- Equipment operations
- Team contribution
- Repairs and maintenance
- Lifts 150 pounds
- Team Collaboration
Certification
- Forklift license
- Front-end loader license
- CPR Certificate
- H2s training certificate
- Air rescue emergency
References
- Briana Rios, 915-525-1626
- Eros Bautista, 915-920-5120
motocross racing , off road, taking pictures , family
my hobbies are riding and racing atvs to dirty bikes. this also made me fall in love with off roading with vehicles , bring outside also gave me a love for photography. if im not doing those things im spending time with my son figuring life out
Timeline
Gate Guard
Deployed Services
05.2023 - 03.2024
Floor Hand
Citadel Drilling USA
08.2022 - 12.2022
Floor Hand
Savannah Drilling
04.2022 - 08.2022
Retail Specialist/ Customer Service
The Home Depot
02.2019 - 04.2022
Remote Manager
Funny Bone Defensive Driving
01.2019 - Current
Team Leader
McDonalds
04.2018 - 03.2020
Diploma -
Parkland High School
- Forklift license
- Front-end loader license
- CPR Certificate
- H2s training certificate
- Air rescue emergency
Similar Profiles
Madison WalkerMadison Walker
Server at Funny Bone Comedy ClubServer at Funny Bone Comedy Club
Grace WalshGrace Walsh
Server at Funny Bone Comedy ClubServer at Funny Bone Comedy Club
OLADAPO (OLA) SALIMONUOLADAPO (OLA) SALIMONU
Database Manager at Affordable Eastlake DUI & Defensive Driving SchoolDatabase Manager at Affordable Eastlake DUI & Defensive Driving School