Matthew Bell
Summary
Technician experienced in planning, organizing, and executing work with minimal supervision. Achieved improved efficiency and reduced downtime through effective troubleshooting and repair of diverse equipment and vehicle systems. Focused on delivering high-quality results while maintaining safety standards and fostering strong customer relations.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Aftermarket Equipment Technician
Sender Vans LLC
Richmond
04.2025 - 05.2026
- Performed routine maintenance on machinery and tools for optimal performance.
- Inspected equipment for safety compliance and functionality standards.
- Collaborated with team members to troubleshoot equipment issues efficiently.
- Adhered to safety regulations while working in a fast-paced environment.
- Used hand tools, power tools and diagnostic equipment to troubleshoot problems with mechanical components.
- Managed inventory of spare parts to ensure timely repairs and minimize downtime.
- Repaired damaged wiring harnesses and connectors associated with electronic systems.
- Ordered replacement parts from suppliers to complete repairs quickly.
- Conducted inspections to proactively identify potential issues, reducing risk of equipment failure.
- Trained technicians on operation and maintenance procedures, enhancing team knowledge and efficiency.
- Replaced defective parts as required using appropriate tools such as screwdrivers and wrenches.
- Assembled new pieces of equipment following blueprints or other instructions from manufacturers' manuals.
- Assisted with installation projects by providing expertise in the use of various tools and techniques.
- Troubleshot issues related to software programs used with specific types of machinery.
- Ensured that all safety regulations were followed when repairing or installing new equipment.
- Noted and filed new installations, repair procedures, and maintenance procedures completed.
- Provided technical support for customers who have purchased their products or services.
- Maintained, tested, and assembled many pieces of equipment weekly.
- Interpreted equipment manuals and blueprints and explained procedures to team.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Conducted test drives before and after repair services.
- Repaired, replaced and adjusted brakes.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Reviewed work orders and discussed with supervisors.
- Planned work procedures using charts, technical manuals and experience.
- Evaluated vehicle schematics to assess required parts and order accordingly.
Field Service Technician
IncrediTek
Belcamp
11.2018 - 04.2025
- Installed and serviced equipment at customer locations.
- Diagnosed technical issues through systematic troubleshooting processes.
- Collaborated with team members to resolve complex customer concerns.
- Provided training on equipment use to customers and new staff.
- Documented service visits and maintenance tasks in company systems.
- Ensured compliance with safety regulations during all service operations.
- Responded promptly to emergency service requests from clients.
- Completed all necessary paperwork for service calls in a timely manner.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Drove and maintained company vehicle, keeping in peak condition.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Trained customers on equipment after installation.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Observed field safety protocols to prevent injuries and accidents.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Maintained equipment performance by cleaning and lubricating components.
- Performed troubleshooting on electronic circuits and systems.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Communicated with vendors, upper management, and peers.
- Prepared detailed reports documenting service activities performed on each job site.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Operated hand tools and power equipment according to corporate safety procedures.
- Installed electrical wiring for new installations as needed.
- Analyzed equipment data to isolate and diagnose faults.
- Monitored system performance remotely through data analysis methods such as telemetry readings.
Wheelsmith
A. Wayne Arley Wheel Co. (Rickson Wheels)
Whiteford
02.2017 - 11.2018
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Tow Truck Operator and Fleet Maintainer
McNeal’s Towing and Car Repair
Essex
01.2016 - 02.2017
- Operated tow trucks to safely transport vehicles to designated locations.
- Assisted customers with vehicle recovery and provided on-site support.
- Conducted routine inspections and maintenance on towing equipment and vehicles.
- Communicated effectively with dispatch to coordinate towing requests efficiently.
- Followed safety protocols during vehicle recovery operations and roadside assistance.
- Managed paperwork for each tow, ensuring accurate records for transactions.
- Collaborated with law enforcement to secure accident scenes and assist drivers.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
- Operated light-duty wreckers to transport motor vehicles including cars, vans, trucks and buses.
- Tied and secured loads to prevent shifting or damage to items.
- Adhered to all traffic laws while operating a tow truck in order to ensure the safety of passengers and cargo.
- Inspected tow truck and related equipment for safety and operational efficiency.
- Cleaned the interior and exterior of the tow truck regularly in order to maintain a professional appearance.
- Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
- Conducted daily pre-trip inspections of the tow truck according to established guidelines.
- Performed routine maintenance on the tow truck such as changing oil, lubricating parts and checking fluid levels.
Landscape Foreman
Four Seasons Landscaping Co.
Aberdeen
03.2015 - 12.2015
- Managed project timelines and coordinated tasks among crew members for efficiency.
- Supervised daily landscaping operations and ensured team compliance with safety protocols.
- Delegated tasks to landscaping crews and supervised completion.
- Trained new team members on equipment usage and landscaping techniques effectively.
- Conducted training sessions with crew members on safe operation of machinery and tools used in landscaping operations.
- Collaborated with clients to understand their needs and preferences for landscaping projects.
- Conducted site assessments to determine plant selection and landscape design requirements.
- Implemented best practices in landscape maintenance to enhance overall project quality.
- Managed planting, mulching, and edging of all landscape areas.
- Maintained inventory of supplies and tools, ensuring readiness for upcoming projects.
- Delegated tasks to landscaping crews and supervised task completion to ensure project timelines were met.
- Maintained accurate records of labor hours, material costs, and job progress to support project tracking and financial oversight.
- Inspected malfunctioning equipment and troubleshot issues, returning tools to operation.
- Maintained accurate records on labor hours, material costs, and job progress.
- Resolved customer complaints in a timely manner while maintaining excellent customer service relations.
- Conducted training sessions for crew members on safe operation of machinery and tools, enhancing overall team safety and skill.
- Developed cost estimates for new or additional services requested by customers.
Parts Counter Sales Person
Jack’s Small Engine Repair
Jarrettsville
12.2014 - 03.2015
- Guided customers in selecting and purchasing small engine parts, ensuring informed choices.
- Processed customer orders and handled transactions accurately at the register.
- Provided product knowledge and recommendations to enhance customer satisfaction.
- Delivered product knowledge and tailored recommendations to improve customer satisfaction.
- Resolved customer complaints regarding products or services professionally and promptly.
- Maintained inventory levels and organized parts display for easy access.
- Provided quotes to customers for requested parts.
- Kept up-to-date records of all sales transactions using computer software systems.
- Communicated effectively with management on any issues or special requests from customers.
Avionics Maintenance Technician
Hawker Beechcraft Services
New Castle
09.2013 - 11.2014
- Diagnosed and repaired electrical issues in aircraft systems.
- Conducted routine inspections on avionics systems and components.
- Collaborated with engineers to troubleshoot avionics malfunctions, enhancing system reliability and performance.
- Assisted in the installation of new avionics equipment.
- Maintained detailed records of maintenance and repair activities to ensure compliance and facilitate future inspections.
- Implemented safety protocols during maintenance operations.
- Analyzed trends from previous incidents involving faulty avionic components in order to identify potential problems before they occur.
- Researched new products in the marketplace to identify solutions that streamline maintenance tasks and improve operational efficiency.
Aviation Electronics Technician
United States Navy, USN
Virginia Beach
08.2009 - 08.2013
- Installed and repaired aviation electronic systems on military aircraft.
- Diagnosed malfunctions in avionics systems using specialized testing equipment.
- Troubleshot complex electronic issues in collaboration with team members.
- Inspected electronic equipment to ensure operational readiness.
- Ensured compliance with safety standards during electronics maintenance procedures.
- Documented repairs and maintenance activities to maintain accurate records.
- Maintained accurate records of all work performed on aircraft electronics according to established protocols.
- Assisted in training junior technicians on electronic systems protocols.
Education
I-CAR Certified - Automotive Body Repair
Harford Technical High School
Bel Air, MD 09.2005 - 06.2009
Skills
- Equipment maintenance
- Diagnostic troubleshooting
- Electrical repair
- Technical training
- Safety compliance
- Inventory management
- Customer support
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Valid Driver's license
- Basic mathematics
- Electrical
- Multitasking and prioritization
- Supply ordering
- Continuous improvement
- Workshop organization
- Self motivation
References
References available upon request.
Timeline
Aftermarket Equipment Technician
Sender Vans LLC
04.2025 - 05.2026
Field Service Technician
IncrediTek
11.2018 - 04.2025
Wheelsmith
A. Wayne Arley Wheel Co. (Rickson Wheels)
02.2017 - 11.2018
Tow Truck Operator and Fleet Maintainer
McNeal’s Towing and Car Repair
01.2016 - 02.2017
Landscape Foreman
Four Seasons Landscaping Co.
03.2015 - 12.2015
Parts Counter Sales Person
Jack’s Small Engine Repair
12.2014 - 03.2015
Avionics Maintenance Technician
Hawker Beechcraft Services
09.2013 - 11.2014
Aviation Electronics Technician
United States Navy, USN
08.2009 - 08.2013
I-CAR Certified - Automotive Body Repair
Harford Technical High School
09.2005 - 06.2009