Samantha Stratton
Pittsford,MI
Summary
Proven track record at Hi-Lex Controls, excelling in material handling and fostering teamwork. Demonstrated ability to enhance warehouse efficiency and safety through skilled forklift operation and meticulous attention to detail. Known for a positive attitude and a commitment to learning, significantly contributing to team success and operational improvements.
Resourceful hard worker with 13 years of experience. Follow written or verbal directions to carry out efficient work moving, storing, and packaging of manufacturing materials. Safety-driven and adaptable with good planning and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Material Handler
Hi-Lex Controls
09.2023 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
Customer Service Representative
Hi-Lex Controls
06.2022 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Material Handler
Hi-Lex Controls
03.2018 - 06.2022
Assembly Line Production Worker
Hi-Lex Controls
03.2011 - 03.2018
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
Education
High School Diploma -
Hudson Area Schools
Hudson, MI06.2009
Skills
- Material Handling
- Loading and unloading
- Order Picking
- Positive Attitude
- Attention to Detail
- Teamwork and Collaboration
- Forklift Operation
- Material packaging
- Willing to Learn
Timeline
Material Handler
Hi-Lex Controls
09.2023 - Current
Customer Service Representative
Hi-Lex Controls
06.2022 - 09.2023
Material Handler
Hi-Lex Controls
03.2018 - 06.2022
Assembly Line Production Worker
Hi-Lex Controls
03.2011 - 03.2018
High School Diploma -
Hudson Area Schools
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