Matthew Benzing
Sports Manager
Towson
Summary
Professional with a strong background in customer relations and satisfaction. Excels in fast past environments and is often referred to as dependable. Team player with a focus on collaboration to deliver experiences.
Overview
3
3
years of professional experience
Work History
Dog Daycare Attendant
Camp Bow Wow
09.2024 - 05.2025
- Exercised animals regularly with rigorous play activities.
- Gave animals proper attention to promote secure environment in owner's absence.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Maintained detailed records of each dog's behavior, preferences, and health concerns, enabling personalized care and attention.
Lead Host
Mad Chef Kitchen and Bar
12.2022 - 03.2023
- Managed large group bookings, coordinating logistics to ensure seamless experiences for guests.
- Handled high-pressure situations calmly and professionally while maintaining composure under stress.
- Effectively managed guest expectations by providing accurate wait times estimates allowing them to make informed decisions about their dining experience.
Expeditor
Grille 620
07.2022 - 12.2022
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Trained new expeditors and food runners according to company policies and standards.
- Reduced inventory discrepancies by maintaining accurate records of materials and supplies.
Education
Bachelor of Science - Sports Management
Towson University
Baltimore, MD 05.2001 -
International Baccalaureate - English Higher Level
Oslo International School
Oslo 05.2001 -
Skills
Patience and empathy
Adaptable and flexible
Guest relations
Exceptional communication
Work order management
Cleanliness standards
Timeline
Dog Daycare Attendant
Camp Bow Wow
09.2024 - 05.2025
Lead Host
Mad Chef Kitchen and Bar
12.2022 - 03.2023
Expeditor
Grille 620
07.2022 - 12.2022
Bachelor of Science - Sports Management
Towson University
05.2001 -
International Baccalaureate - English Higher Level
Oslo International School
05.2001 -
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