Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Matthew Bergen

407 Hoffman St,IN

Summary

Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Always shows up to work and has only carries 2 jobs since I started working in high school

Overview

18
18
years of professional experience

Work History

Ramp Operations Manager

Pacific Rail Services
3000 Centerpoint Way, IL
12.2017 - Current
  • Managed daily operations of the ramp, including personnel and coordinating which inbound trains go to which track for unloading and loading
  • Putting employees (35-50 per shift) into crews to orchestrate productive unloading then loading back of intermodal trains.
  • Supervising groundsman (track tie down personnel).
  • Verifying track/train securement
  • Verification of all inbound train check backs
  • Verification of all outbound train check backs
  • Auditing for safety violations per safety handbook
  • Identifying and executing different plans to improve productivity
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our yard
  • Understood and followed oral and written directions.

Department Manager

Menards Inc. - Home Improvement
Hammond, IN
02.2006 - 09.2017
  • Grew department's team and technical capabilities with hiring and training of talented individuals.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of tasks assigned
  • Responsible for all department updates (new displays)
  • Worked in 3 different store setups and 2 store tear downs
  • Managed own debarment's payroll to make sure we were profitable at end of year
  • Ran planogram teams
  • Responsible for team member discipline
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Worked with customers needs and obstacles
  • Designed new kitchens and was proficient in 20/20 designed program while a Cabinets and Appliances Manager
  • Also worked as a Plumbing and Electrical Assistant Manager

Education

High School Diploma -

Chicago High School For Agricultural Sciences
Chicago, IL
06-2006

Skills

  • Safety Procedures
  • Equipment Inspection
  • Team Leadership
  • Load Planning Communication
  • Crew Assistance
  • Inclement Weather Tolerance
  • Flexible Schedule
  • Worked 12 hour shifts both day and overnight
  • No attendance issues
  • Problem-Solving
  • Ramp Checklist Completion
  • Arrival/Departure Procedures for intermodal trains
  • Driving over long periods of time Day/Night

  • Dependable and Responsible

References

References available upon request.

Timeline

Ramp Operations Manager

Pacific Rail Services
12.2017 - Current

Department Manager

Menards Inc. - Home Improvement
02.2006 - 09.2017

High School Diploma -

Chicago High School For Agricultural Sciences

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Matthew Bergen