Matthew Berger
Mansfield,OH
Summary
Accomplished Plumbing Supervisor with a solid background at Mr. Rooter of Columbus, known for developing preventive maintenance initiatives and improving team effectiveness via comprehensive training. Skilled in addressing complex plumbing issues and establishing robust vendor connections to guarantee customer satisfaction. Dedicated to upholding safety protocols and driving operational success.
Overview
2026
2026
years of professional experience
Work History
Plumbing Supervisor
Mr Rooter of Columbus
- Collaborated with other supervisors from different trades to ensure smooth coordination during construction projects.
- Managed and supervised a team of 10 plumbers, ensuring adherence to safety regulations and work standards.
- Maintained high levels of safety awareness within the team by conducting regular toolbox talks and implementing best practices.
- Implemented preventive maintenance programs, reducing emergency repairs and increasing system longevity.
- Streamlined inventory management processes to avoid stockouts or excess inventory of plumbing materials and supplies.
- Reduced customer complaints for plumbing issues by providing timely and quality services.
- Contributed to company growth by actively participating in business development activities such as bidding on new contracts or networking at industry events.
- Assisted human resources department in recruitment efforts, interviewing candidates for plumber positions.
- Improved overall project profitability by effectively managing labor costs and material usage.
- Repaired plumbing systems, components, and equipment.
Plumbing Supervisor
Waterworks Plumbing
Columbus, OH
02.2024 - Current
- Provided exceptional customer service through clear communication and prompt resolution of any project-related concerns.
- Performed regular evaluations of equipment performance, scheduling necessary repairs or replacements as needed.
- Provided technical expertise to troubleshoot complex plumbing problems in residential buildings.
- Developed strong relationships with vendors, negotiating favorable pricing for materials used in projects.
- Trained junior plumbers in advanced plumbing techniques, improving their skills and contributing to team success.
- Conducted regular inspections on completed projects, ensuring compliance with industry codes and client satisfaction.
Plumbing Technician
Mr Rooter of Columbus
Columbus, OH
02.2020 - 04.2022
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water, gas and sewer systems.
- Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
- Minimized property damage during repair work by employing best practices in water mitigation techniques.
- Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
Collision Repair Technician
G&M Body Shop
Mansfield, OH
06.2012 - 08.2013
- Provided exceptional customer service through clear communication and prompt resolution of any project-related concerns.
- Performed regular evaluations of equipment performance, scheduling necessary repairs or replacements as needed.
- Provided technical expertise to troubleshoot complex plumbing problems in residential buildings.
- Developed strong relationships with vendors, negotiating favorable pricing for materials used in projects.
- Trained junior plumbers in advanced plumbing techniques, improving their skills and contributing to team success.
- Conducted regular inspections on completed projects, ensuring compliance with industry codes and client satisfaction.
Plumbing Technician
Rooter Works Plumbing
Columbus, OH
12.2018 - 02.2020
- Ensured safety compliance by adhering to local and federal regulations while performing tasks.
- Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
- Streamlined project completion by effectively coordinating with team members, suppliers, and clients.
- Increased client retention with exceptional customer service and clear communication of project progress.
- Improved customer satisfaction by promptly addressing and resolving plumbing issues.
- Fostered positive relationships with clients through professional demeanor, prompt response, and transparent communication about project scope and cost estimates.
Plumbing Technician
Mr Rooter of Columbus
Columbus, OH
01.2018 - 12.2018
- Documented cost of plumbing repairs and kept precise records of time and material.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Improved customer satisfaction by promptly addressing and resolving plumbing issues.
- Fostered positive relationships with clients through professional demeanor, prompt response, and transparent communication about project scope and cost estimates.
Juvenile Treatment Officer
Mohican Youth Academy
Loudonville, OH
06.2017 - 01.2018
- Improved patient outcomes by developing and implementing individualized treatment plans.
- Managed crisis situations effectively by assessing risk factors and employing de-escalation techniques when appropriate.
- Monitored patient adherence to prescribed medications, intervening as needed in cases of noncompliance.
- Developed strong rapport with patients, enabling more effective communication during treatment sessions.
- Enhanced patient care by collaborating with multidisciplinary teams to address specific needs.
- Promoted a safe and supportive environment for patients, addressing concerns and providing guidance.
- Assisted patients in identifying personal goals related to recovery and developing actionable steps towards achieving them.
- Reduced recidivism rates through targeted interventions and close monitoring of at-risk individuals.
- Facilitated group therapy sessions, fostering open communication and peer support among participants.
Collision Repair Technician
Graham Automall
Mansfield, OH
12.2015 - 06.2017
- Repaired surface damage utilizing wide range of systems and methodologies.
- Expertly used wide range of tools for damage repair.
- Collaborated with insurance adjusters, ensuring accurate estimates and smooth claim processes for customers.
- Improved vehicle repair quality by utilizing advanced collision repair techniques and tools.
- Exhibited versatility in repairing a wide range of vehicles from various manufacturers using diverse collision repair techniques.
- Provided exceptional service with meticulous attention to detail while matching paint colors for seamless vehicle appearance postrepair.
- Maintained safety standards by adhering to industry guidelines for proper equipment usage and disposal of hazardous materials.
Active Duty Soldier
US Army
Fort Campbell North, KY
08.2012 - 09.2015
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
- Enhanced unit readiness by conducting thorough training sessions and evaluations.
- Ensured soldiers'' welfare with consistent communication, addressing concerns, and providing guidance when needed.
- Promoted a culture of safety within the unit, resulting in reduced accident rates during high-risk activities.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Provided professional reconnaissance and security support during varied operations.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Responded calmly and professionally to chemical, biological and nuclear threats.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Upheld Branch dress and appearance regulations for professional appearance.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Trained in small arms, anti-armor and indirect fire weapons.
Education
High School Diploma - Collision Repair, Refinishing And Restoration
Pioneer Career And Technology Center
Shelby, OHHigh School Diploma -
Lexington High School
Mansfield, OHSkills
- Pump installation
- Pipe threading
- Pipe joining
- Fixture installation
- Mechanical aptitude
- Plumbing codes
- Drainage systems
- System design
- Valve installation
- Skilled with both hand and power tools
- Drainage systems repair
- Troubleshooting
- Plumbing repairs
- Basic math aptitude
- Willingness to learn
- Teamwork
- Dependable and hardworking
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Reliability
- Adaptability and flexibility
Timeline
Plumbing Supervisor
Waterworks Plumbing
02.2024 - Current
Plumbing Technician
Mr Rooter of Columbus
02.2020 - 04.2022
Plumbing Technician
Rooter Works Plumbing
12.2018 - 02.2020
Plumbing Technician
Mr Rooter of Columbus
01.2018 - 12.2018
Juvenile Treatment Officer
Mohican Youth Academy
06.2017 - 01.2018
Collision Repair Technician
Graham Automall
12.2015 - 06.2017
Active Duty Soldier
US Army
08.2012 - 09.2015
Collision Repair Technician
G&M Body Shop
06.2012 - 08.2013
Plumbing Supervisor
Mr Rooter of Columbus
High School Diploma - Collision Repair, Refinishing And Restoration
Pioneer Career And Technology Center
High School Diploma -
Lexington High School