Matthew Biddle
Rossmoor,CA
Summary
Experienced Operations Support providing efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
Work History
Drone Operator
Gonzaga University Housing And Residence Life
10.2023 - Current
- Followed work specifications to obtain needed photography.
- Maneuvered drone around obstacles and obstructions.
Operations Support Coordinator
Alamitos Group
06.2021 - Current
- Complied with systems procedures, business processes, and company policies to promote workplace safety and quality.
- Participated in operations team meetings to coordinate and assign project management tasks.
- Coordinated with vendors, customers and internal departments to understand, monitor and communicate changes to workflows.
- Analyzed and evaluated operational issues and determined cost-effective solutions.
- Performed administrative duties and prepared operational procedures.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Lube Technician
Jiffy Lube
11.2020 - 06.2021
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Worked alone or in team-based systems to complete up to [Number] oil changes each day.
- Greeted customers and answered questions about oil changes and other services.
- Kept shop areas neat, clean, and free of safety hazards.
Education
No Degree - Business Administration
Gonzaga University
Spokane, United States05.2026
Skills
- FAA Regulations Knowledge
- Telemetry Monitoring
- Film Production
- Flight Plan Development
- Operations Tracking
- Scheduling Coordination
- Performance Management
- Budget Management
- Team Leadership
Timeline
Drone Operator
Gonzaga University Housing And Residence Life
10.2023 - Current
Operations Support Coordinator
Alamitos Group
06.2021 - Current
Lube Technician
Jiffy Lube
11.2020 - 06.2021
No Degree - Business Administration
Gonzaga University
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