Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Blalock

Lindale,GA

Summary

Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Good manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Knowledgeable SAP Business One proficient, searching computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.

Overview

13
13
years of professional experience

Work History

Parts Assistant Manager

TYM North America
01.2023 - Current
  • Make sure all employees follow safety and OSHA procedures.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Oversaw team of 40 employees.
  • Skilled at working independently and collaboratively in a team environment.
  • Reduced instances of incorrect part orders by cross-referencing part numbers against manufacturer catalogs before finalizing transactions.
  • Provided accurate and up-to-date records of leading procurement procedures.
  • Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Expedited time-sensitive orders through efficient packaging, shipping coordination, and clear communication with delivery drivers or services involved in transportation process.
  • Maximized storage space utilization through strategic organization of shelves and bins containing various-sized components.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Increased efficiency in the parts department by maintaining accurate inventory records and implementing effective organization strategies.
  • Ordered parts from various distributors to fulfill demands.

Part Order Specialist

Branson Machinery, LLC
11.2019 - Current
  • Reduced order processing time with thorough attention to detail and efficient multitasking skills.
  • Developed expertise in various order management systems, quickly adapting to new software as needed to maintain optimal efficiency.
  • Actively participated in team meetings and training sessions, providing valuable input on ways to improve operational processes and enhance overall team performance.
  • Operated pallet jacks, forklifts and other equipment regularly.
  • Monitored and tracked inventory to achieve prompt order fulfillment.
  • Provided regular updates to customers regarding orders to maintain transparency and customer trust.
  • Simplified the returns process for both customers and internal staff by developing a streamlined system that minimized confusion while maintaining compliance with company policies.
  • Communicated with customers to address order inquiries, changes and cancellations.
  • Generated invoices and shipping labels to properly bill and ship customer orders.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Processed customer orders in line with established policies and procedures.
  • Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
  • Minimized order errors by providing clear instructions to warehouse staff and closely monitoring their work performance.
  • Processed and handled customer complaints, answering questions, and providing alternative solutions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.

R&D Technician

Tip Top Poultry
07.2015 - 11.2019
  • Helped bring in new business to the company and new product for production.
  • Followed product formulas for what we were working on at the time.
  • Worked with sales team and production team to schedule production sample runs and large test runs.
  • Made adjustments as needed to new product and samples to satisfy customers and sales team.
  • Made shipping labels to ship finished product to customers and provided the documentation for our products shipping to Canada.
  • Enhanced product quality by conducting thorough research and development tests on new materials.
  • Streamlined laboratory processes for increased efficiency by implementing updated protocols and procedures.
  • Ensured timely completion of projects by effectively prioritizing tasks and meeting strict deadlines.
  • Facilitated communication between departments by presenting research findings during regular team meetings.

Production Lead

Tip Top Poultry
01.2011 - 10.2015
  • Reviewed production schedules and streamlined processes.
  • Trained workers in proper operation, calibration, and maintenance of production line equipment.
  • Made sure that products were produced on time and are of good quality.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
  • Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
  • Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Adjusted machines to increase productivity for runs.
  • Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
  • Inspected products and machines to maintain quality and efficiency.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed strong communication and organizational skills through working on group projects.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Monitored workers on site during production activities for safety procedures compliance.
  • Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Collaborated with other departments to optimize production workflows.
  • Participated in safety training programs to maintain a thorough understanding of best practices, ensuring full compliance within the team.

Education

High school diploma -

Pepperell High School
Lindale, GA
05.2010

Skills

  • Research & Development
  • Quality Control
  • Email Communication
  • Product Development
  • SAP understanding
  • Management (1 year)
  • Warehouse Management
  • Order Preparation
  • Supervision and leadership
  • Paperwork management
  • Shipping coordination

Timeline

Parts Assistant Manager

TYM North America
01.2023 - Current

Part Order Specialist

Branson Machinery, LLC
11.2019 - Current

R&D Technician

Tip Top Poultry
07.2015 - 11.2019

Production Lead

Tip Top Poultry
01.2011 - 10.2015

High school diploma -

Pepperell High School

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Matthew Blalock