Matthew Bolen
Rio Rancho,NM
Summary
Experienced Fleet Mechanic with a successful history at Ram Jack Of New Mexico, specializing in diagnosing and repairing vehicles and equipment to enhance fleet efficiency. Proficient in preventive maintenance, skilled in addressing customer concerns, and recognized for improving shop productivity through effective leadership and team management. Demonstrates expertise in automotive repair across domestic and import vehicles, with a strong ability to identify issues and perform timely, accurate repairs. Brings several years of hands-on experience coupled with a dependable work ethic.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Support Driver
UPS
Albuquerque, NM
11.2024 - Current
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Managed time effectively to meet tight delivery deadlines.
- Delivered goods and services to customers on time and in excellent condition.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
Senior Service Technician
Christian Brothers Automotive Corporation
Rio Rancho, NM
09.2024 - 11.2024
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Reviewed work orders and discussed with supervisors.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Diagnosed, repaired, and tested malfunctioning components in a timely manner.
- Served as a mentor for junior technicians, providing guidance on job-related matters.
Lead Technician
Mango Automotive
Albuquerque, NM
04.2024 - 09.2024
- Tested components, assemblies and systems to diagnose problems.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Performed routine maintenance on vehicles including oil changes and tire rotations.
- Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
- Assisted junior technicians in resolving complex technical problems.
Lead Mechanic/ Assistant Fleet Manager
Ram Jack Of New Mexico
Albuquerque, NM
12.2020 - 02.2024
- Provided technical guidance to the team members on vehicle maintenance procedures and safety protocols
- Coordinated with outside vendors to purchase necessary parts at competitive prices when needed
- Maintained an accurate inventory of tools, supplies, and parts needed for fleet repairs
- Performed preventative maintenance inspections on all fleet vehicles according to established schedules
- Performed routine maintenance such as changing oil, checking batteries, and lubricating equipment and machinery
- Inspected brake systems, steered mechanisms, wheel bearings, and other important parts to ensure that were in proper operating condition
- Installed or repaired accessories
A Level Technician
Brake Masters LLC
Albuquerque, NM
05.2020 - 12.2020
- Repaired and replaced parts including engines, transmissions, brakes, suspension systems, cooling systems and electrical components
- Identified necessary repairs through visual inspections and road tests
- Performed regular maintenance services such as oil changes, lubrications and tune-ups on vehicles
- Performed preliminary test drives to identify vehicle issues and validate repairs
Lead Technician
Bring Your Own Parts Auto Repair
Bowling Green
04.2019 - 04.2020
- Collaborated with Owners to develop and implement strategies for improving shop productivity and efficiency over time
- Conducted diagnostic tests and repairs on a variety of vehicles
- Estimate costs for services and repairs, communicate pricing details to customers, and obtain approval before proceeding with work
- Managed scheduling and appointments to optimize workflow and minimize wait times for customers
Senior Technician 1
Midas Auto Care
Bowling Green, US
11.2018 - 03.2019
- Oversee and lead a team of technicians in diagnosing and repairing automotive issues
- Perform routine maintenance and inspections on a wide range of vehicle makes and models
- Diesel Engine Repair
- Vehicle Safety and Maintenance
- Train junior technicians on proper repair techniques and ensure adherence to safety protocols
- Maintain detailed records of services performed and parts used to uphold quality standards and compliance regulations
Lead Auto Technician
Tire Works Total Car Care
Las Vegas, US
03.2017 - 10.2018
- Supervised a team of mechanics to efficiently complete repairs and maintenance tasks on a variety of vehicles
- Managed inventory of parts and supplies, coordinating with suppliers to ensure timely deliveries and prevent stock shortages
- Conducted quality control checks on completed work to ensure high standards of service and customer satisfaction
- Trained new mechanics on proper procedures, safety protocols, and company policies
City Wide Lead Auto Technician & New Hire Trainer
Firestone Complete Auto Care
Las Vegas, US
08.2015 - 03.2017
- Oversee and manage a team of auto technicians in a busy city location, ensuring efficient workflow and high-quality service delivery
- Provide hands-on training and mentorship to new hires and junior technicians to enhance their technical skills and improve overall team performance
- Conduct regular performance reviews, offer constructive feedback, and implement improvement plans to drive continuous professional development among team members
Emissions Inspector, Diagnostic Technician, & Service Manager
Ted Wiens Tire & Auto
Las Vegas, US
03.2008 - 08.2015
- Conduct thorough emissions inspections on a daily basis to ensure compliance with state and federal regulations
- Perform diagnostic tests and repair services on vehicles that fail emissions inspections, using specialized equipment and tools
- Manage service department workflow, scheduling, and customer communication to ensure efficient and timely completion of emissions inspections and repairs
- Collaborate with government agencies and industry partners to stay up-to-date on changing emissions standards and regulations for ongoing compliance efforts
Skills
- Fleet Management Experience
- Vehicle Records
- Regulatory Compliance Inspections & Tests
- Diagnose & Repair Preventive Maintenance
- Customer Concerns
- Test Driving
- Estimate time lines
- Estimate costs
- Estimate materials
- Estimate staffing
- Employee orientation
- Employee training
- Employee supervision
- Understanding information
- Understanding data
- Understanding instructions
- Heavy Equipment Operation
- Handling service calls
- Brake system service
- Emissions Control Familiarity
- Cooling System Service
- Air Conditioning Repair
- Battery Maintenance
- Vehicle Inspection
- Heavy Equipment Maintenance
Certification
- Brakes
- Steering & Suspension
- Automotive H.V.A.C (including EPA Sec. 609)
- Engine Repair
- Engine Electronics
- Engine Performance Diagnostics
- Emissions Testing, Diagnostics, and Repair (Nevada)
References
References available upon request
Industrycertifications
- Automotive Service Excellence (ASE) Brakes
- Steering Suspension
- HVAC
- Engine Performance Diagnostics
- Engine Repair
- Engine Electronics
- Emissions Repair & Diagnostics
Professionaltitle
Fleet Mechanic
Timeline
Support Driver
UPS
11.2024 - Current
Senior Service Technician
Christian Brothers Automotive Corporation
09.2024 - 11.2024
Lead Technician
Mango Automotive
04.2024 - 09.2024
Lead Mechanic/ Assistant Fleet Manager
Ram Jack Of New Mexico
12.2020 - 02.2024
A Level Technician
Brake Masters LLC
05.2020 - 12.2020
Lead Technician
Bring Your Own Parts Auto Repair
04.2019 - 04.2020
Senior Technician 1
Midas Auto Care
11.2018 - 03.2019
Lead Auto Technician
Tire Works Total Car Care
03.2017 - 10.2018
City Wide Lead Auto Technician & New Hire Trainer
Firestone Complete Auto Care
08.2015 - 03.2017
Emissions Inspector, Diagnostic Technician, & Service Manager
Ted Wiens Tire & Auto
03.2008 - 08.2015
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