Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Matthew Bowers

Columbia

Summary

Dynamic professional with extensive experience as a Crew Leader at Aarons Guarantee, excelling in crew management and safety compliance. Proven ability to enhance customer satisfaction and quality control through strategic planning and effective communication. Recognized for training teams to achieve high performance while maintaining a safe and organized work environment.

Experienced with managing large-scale construction projects, ensuring quality and adherence to timelines. Uses effective communication to coordinate between various stakeholders and optimize project outcomes. Track record of implementing safety protocols and fostering collaborative team environment.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

12
12
years of professional experience

Work History

Crew Leader

Aarons Gaurantee
02.2014 - 08.2016
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Set high expectations to motivate team members.

Sales Associate

Credit Cars
03.2011 - 06.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Construction Worker

Lynn Seay
10.2009 - 11.2010
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.

Assistant Superintendent

Hurricane Construction
10.2004 - 01.2006
  • Developed strong relationships with subcontractors, fostering collaboration and smooth coordination of work efforts.
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Maintained safety onsite and upheld all OSHA regulations by Action.
  • Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
  • Evaluated subcontractor performance regularly, providing constructive feedback for continuous improvement in service delivery standards.
  • Maintained open lines of communication with clients to provide regular updates on project progress, address concerns promptly, and foster trusting relationships built on transparency and professionalism.
  • Collaborated closely with architects and engineers to resolve design issues efficiently during project execution stages.
  • Enhanced communication between departments by implementing weekly meetings and progress reports.
  • Conducted thorough site inspections to maintain quality control standards across all aspects of construction projects.
  • Achieved high-quality construction results through strict adherence to safety regulations and protocols.
  • Led team meetings to discuss progress, address concerns, and plan upcoming tasks, fostering collaborative work environment.

Education

GED - Advanced Placement Program

Airport High School
West Columbia, SC

Skills

  • Crew oversight
  • Safety guidelines
  • Multitasking and organization
  • Crew management
  • Verbal and written communication
  • Team management
  • Task prioritization
  • Quality control
  • Rational Decision-making
  • Multitasking Abilities
  • Attention to detail
  • Strategic planning

Accomplishments

Managed the construction of the elegant community of Belmont Park in Lexington, SC.

Completed 2 years in Spanish classes, speaking Spanish, Se suficiente para hacerme enteder.

Completed numerous courses in communication skills, cognitive thinking, and building relationships.

Languages

Spanish
Limited Working

Timeline

Crew Leader

Aarons Gaurantee
02.2014 - 08.2016

Sales Associate

Credit Cars
03.2011 - 06.2013

Construction Worker

Lynn Seay
10.2009 - 11.2010

Assistant Superintendent

Hurricane Construction
10.2004 - 01.2006

GED - Advanced Placement Program

Airport High School

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Matthew Bowers