Matthew Boyle
East Taunton,MA.
Summary
Knowledgeable Account Executive with strong background in sales. Highly motivated and proactive professional with an organized and disciplined approach. Demonstrated expertise in relationship-building and effective communication.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Account Executive
Alera Group
Dartmouth, MA
02.2020 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Contributed to a positive work culture by actively participating in team meetings, sharing best practices, and celebrating successes with colleagues.
Field Sales Specialist
CNA
Boston, MA
05.2019 - 02.2020
- Focused on sales execution and business development for the commercial small business segment
- Established, developed and maintained carrier relationships within the local territory for small business by identifying key agents, new business opportunities, and new agency appointments
- Promoted the use of CNA Sales & Service Center as a distribution option
- Promoted and sold CNA business technology. Acted as local agency advocate for CNA communications, customer feedback, and technology issues
- Performed underwriting duties, as required: Reviewed applications and financial requirements for risk selection. Determined acceptability of risk within their letter of underwriting authority
- Gathered and relayed competitive market intelligence
Account Executive
Sylvia Group
Dartmouth, MA
03.2017 - 05.2019
- Drove new business development through qualifying leads, networking, marketing and high end account servicing
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Effectively communicated with clients using well-developed interpersonal skills, which helped to improve relationships and rapport
- Wrote Blogs that were published on agency website and LinkedIn
Sales Executive
FBinsure
Taunton, MA
11.2009 - 03.2017
- Acted as a trusted adviser to educate and inform clients about the correct coverage needed to properly protect them in the event of a loss
- Design and implement the best coverage for each individual client through discussion
- Liaison to large community bank that was the strategic partner of the agency
- Developed referral program for all bank leads to the agency
- Created power point presentation for bank to be used as a guide for potential insurance referrals
- Maintained a closing ratio of 70%
- Increased sales from 2015 by 45% in 2016.
Account Manager
Anderson-Cushing Insurance
Middleboro, MA
04.2004 - 11.2009
- Provided superior customer service to all clients.
- Performed annual account reviews with clients.
- Effectively communicated to client any potential gaps in coverage.
- Resolved by up selling correct coverage.
- Successfully rounded out single accounts to increase production and retention goals.
- Acted as an advocate for the client to ensure customer satisfaction and loyalty.
Trainer
Vermont Systems
Burlington, VT
09.1999 - 05.2003
- Effectively provided worldwide customer support to civilian and military end users of fully integrated management software.
- Developed and implemented site specific curriculum.
- Responsible for training end users how use the software.
- Training consisted of classroom environment and on site execution.
- Set up all peripheral hardware: printers, touch screen monitors, cameras and pass cards.
Customer Service Representative
Liberty Mutual Insurance
12.1996 - 08.1999
- Provided daily customer service to clients.
- Such services included answering questions about policy coverage and billing inquiries.
- Responsible for reporting claims for client.
- Rounded out single accounts.
Education
Bachelor of Arts - History
Marietta College
Marietta, OH1996
Skills
- Sales
- Pipeline management
- Product knowledge
- Systems and software programs
- Business networking
- Customer presentations
References
References
Available upon request.
Certification
- Property & Casualty license
- Life Insurance license
- CPPL Designation
- CISR Designation
Blogs
Published blogs on LinkedIn:
Will my homeowners insurance pay for damage from a fallen tree?
https://www.linkedin.com/pulse/my-homeowners-insurance-pay-damage-from-fallen-tree-matthew/
Who needs flood insurance? Most home and business owners.
https://www.linkedin.com/pulse/who-needs-flood-insurance-most-home-business-owners-matthew/
Appraised value, assessed value and replacement cost: a primer
https://www.linkedin.com/pulse/appraised-value-assessed-replacement-cost-primer-boyle-cisr-cppl/
Timeline
Account Executive
Alera Group
02.2020 - Current
Field Sales Specialist
CNA
05.2019 - 02.2020
Account Executive
Sylvia Group
03.2017 - 05.2019
Sales Executive
FBinsure
11.2009 - 03.2017
Account Manager
Anderson-Cushing Insurance
04.2004 - 11.2009
Trainer
Vermont Systems
09.1999 - 05.2003
Customer Service Representative
Liberty Mutual Insurance
12.1996 - 08.1999
Bachelor of Arts - History
Marietta College
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