Matthew Boyles
Sanford,NC
Summary
Driven Automotive Technician brings proven success performing repairs and scheduled maintenance on major commercial vehicles. Excels at maintaining neat and organized work area, supplies and equipment. Specializes in complex internal components and systems.
Overview
14
14
years of professional experience
Work History
Accounts Assistant
247costal Contact
06.2023 - Current
- Managed and responded to correspondence and inquiries from customers and vendors.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Monitored call queues and worked quickly to answer and resolve inquiries within target timeframes.
- Performed data entry operations to update database with customer responses.
- Used company's paging system to immediately contact specific personnel.
- Reviewed customer feedback to determine strategies for improving customer service.
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
- Maintained accurate directory of all personnel and phone extensions.
- Maintained accurate records of calls placed and received.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Operated computers and fax machines to send and receive messages to customers and coworkers.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
Machine Operator
Bharat Forge
Sanford, NC
09.2022 - 04.2023
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Operated and controlled [Type], [Type] and [Type] equipment.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Operated multiple machines simultaneously to meet production requirements.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Quickly shut down equipment in emergency situations following protocols.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Automotive Technician
City of Sanford
01.2022 - 03.2023
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Monitored shop equipment to maintain safe working condition.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Conducted test drives and adjusted controls and systems to verify vehicle serviceability.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
Automotive Service Technician
City Of Fayetteville Tn
10.2015 - 01.2021
- Performed advanced troubleshooting and diagnostic procedures to find root causes and devise corrections.
- Rewired ignition systems, lights and instrument panels.
- Optimized brake systems by adjusting and replacing components.
- Installed accessories and non-OEM components to meet vehicle operator needs.
- Verified dimensions and clearances of parts to achieve conformance to factory specifications.
- Ran diagnostics on heating and cooling systems to trace faults and completed skilled repairs.
- Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.
- Maintained vehicles by changing oil, checking batteries and lubricating components.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Improved operations by working with team members and customers to find workable solutions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Completed in-depth inspections of vehicle brakes, steering and other systems to check for safety and performance issues.
Tire and Lube Technician
Walmart
11.2014 - 06.2016
- Changed oil, transmission fluid and filters in vehicles.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
- Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
- Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
- Reviewed completed work and road-tested vehicles.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Rotated tires and checked brakes on vehicles.
- Performed automotive preventive maintenance and inspected tires.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Checked fluids and maintenance-related parts and topped off or replaced.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Maintained tools, test equipment and materials, keeping work areas organized.
- Performed complete vehicle maintenance inspections and tapped off fluid levels.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
Automotive Lube Technician
City of Mobile Alabama
03.2010 - 11.2014
- Changed oil, transmission fluid and filters in vehicles.
- Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
- Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
- Reviewed completed work and road-tested vehicles.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Performed automotive preventive maintenance and inspected tires.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Maintained tools, test equipment and materials, keeping work areas organized.
- Documented technical and system work performed for each vehicle on repair order.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear and optimize performance.
- Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
- Ordered parts to maintain inventory levels, effectively decreasing wait times on repairs.
Education
High School Diploma -
Mary G Montgomery High School
Semmes, ALSkills
- Road-Worthiness Evaluations
- Gasket Replacements
- Vehicle Inspections
- Troubleshooting and Diagnosing
- Preventive Maintenance
- Valid Driver's License
- Bay Maintenance
- Coolant Flushes
- Parts Replacement
- Brake Systems Knowledge
- Diagnostic Assessment
- Able to Lift [75] Lbs
- Problem-Solving
- Calibration Understanding
- Customer Relations
- Emissions Controls
- Attention to Detail
- Work Orders and Documentation
- Engine Tuning and Analysis
- Filter Replacement
- Work Area Cleanliness
- Hardworking and Dedicated
- Computerized Diagnostics
- Problem Solving
- Willing to Learn
- Mechanical Troubleshooting
- Diagnosis and Repair
- Hybrid and Electric Vehicle Service
- Air Conditioning Service
- Installation and Repair
- Customer Service
- Complex Repairs
- Fleet maintenance
- Equipment Maintenance
- Mechanical Knowledge
- Quality Control
- Power Tools and Equipment
- Maintenance and repairs
- Written/Verbal Communication
- Tool Installation and Alignment
- Heavy Equipment Repair
- Equipment Troubleshooting
- Troubleshooting
- Operation Monitoring
- Equipment Repair
- Equipment Installation
Timeline
Accounts Assistant
247costal Contact
06.2023 - Current
Machine Operator
Bharat Forge
09.2022 - 04.2023
Automotive Technician
City of Sanford
01.2022 - 03.2023
Automotive Service Technician
City Of Fayetteville Tn
10.2015 - 01.2021
Tire and Lube Technician
Walmart
11.2014 - 06.2016
Automotive Lube Technician
City of Mobile Alabama
03.2010 - 11.2014
High School Diploma -
Mary G Montgomery High School