Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
BusinessDevelopmentManager

Matthew Bratcher

Blanchard,OK

Summary

Dedicated legal clerk with a passion for technology and a strong desire to contribute my skills to the dynamic field of IT. Possessing a solid foundation in legal processes and documentation, I am eager to leverage my organizational and analytical abilities to support the IT department. Committed to continuous learning and adapting, I am excited to be part of a team that drives technological solutions within the City's landscape.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Legal Clerk I

City Of Oklahoma City
Oklahoma City, OK
11.2022 - Current
  • Follow Instructions: Carry out tasks as directed by legal professionals and supervisors.
  • Perform general clerical duties like photocopying, scanning, and filing.
  • Maintain the confidentiality and security of sensitive legal information.
  • Communicate with clients, attorneys, and other parties involved in legal matters.
  • Assist in preparing for court proceedings and hearings.
    File legal documents with the appropriate authorities and track filing deadlines.
  • Set up, as well as take down personal computers weekly.
    Perform fast troubleshooting regarding all office technology.
  • Move extremely heavy pieces of furniture to make room for new additions, as well as add to surplus.

E-Commerce Specialist

Walmart
Newcastle, OK
02.2023 - 10.2023
  • Process customer orders, including order verification, packing, and shipping.
  • Ensure on-time and accurate order fulfillment.
  • Respond to customer inquiries, provide support, and resolve issues.
    Maintain the e-commerce website, ensuring it is up to date and user-friendly.
  • Optimize product search and navigation for a seamless customer experience.
  • Collaborate with the marketing team to drive traffic and sales.
  • Encourage customers to leave reviews and ratings for products.
  • Monitor and manage product reviews to address customer feedback.
  • Work closely with other departments, such as logistics, marketing, and customer service, to achieve common goals.
  • Collaborate on cross-channel strategies and campaigns.
  • Ensure compliance with e-commerce regulations and data security standards.
  • Protect customer data and privacy.

Hardware Specialist/Floor Attendant

Ace Hardware
Blanchard, OK
07.2018 - 02.2023
  • General machine maintenance ranging from heavy equipment such as forklifts, all the way down to store owned network devices (Tablets, Laptops, Cellular phones, two-way radios, etc.)
  • Logistics pertaining to item inventory throughout the store, covering all bases from shelved products to gasoline containers for employee machinery.
  • Regularly stocking and optimizing shelf space for a pleasant customer experience.
  • Answering customer phone calls regularly to solve their inquiries and assist them in finding the right tool for a job, or the right piece of hardware for a repair.

Education

Comptia A+ Certification -

OSU-OKC
Oklahoma City, OK
01.2024

High School Diploma -

Bridge Creek High School
Blanchard, OK
05.2020

Skills

  • MS Office Proficient
  • Multi-Line Switchboard
  • Data Management
  • Project Management
  • Document Preparation
  • Risk Management
  • Organizational Efficiency
  • Document Editing
  • Administrative Support
  • Administrative Assistance
  • Client Service and Support
  • Writing and Editing
  • Database Management
  • Task Prioritization

Affiliations

  • Personal computer customization and assembly.
  • Model kit assembly
  • Camping

Accomplishments

  • 4 year honors student during Highschool

Certification

  • CompTIA A+ Certification - Currently enrolled

References

References available upon request.

Timeline

E-Commerce Specialist

Walmart
02.2023 - 10.2023

Legal Clerk I

City Of Oklahoma City
11.2022 - Current

Hardware Specialist/Floor Attendant

Ace Hardware
07.2018 - 02.2023

Comptia A+ Certification -

OSU-OKC

High School Diploma -

Bridge Creek High School

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Matthew Bratcher