Matthew Bray
Canandaigua,NY
Summary
Dedicated tow truck driver with a strong work ethic and expertise in towing equipment operation. Committed to safe driving practices and prompt roadside assistance, ensuring customer satisfaction and operational readiness. really love to work with my hands and be a hands on learner for anything that needs done to work also willing to learn new things that come my way and exceed at anything i can put my mind to
Overview
12
12
years of professional experience
1
1
Certification
Work History
Tow Truck Driver
Action Towing And Service
Rochester, NY
01.2016 - Current
- Operated light and heavy-duty tow trucks to transport vehicles safely and efficiently.
- Conducted routine maintenance checks on towing equipment to ensure operational readiness.
- Assisted customers in distress by providing prompt roadside assistance and support.
- Collaborated with dispatch team to optimize routing for timely service delivery.
- working on the trucks when needed to
Tow Truck Dispatcher
Action Towing And Service
Rochester, NY
01.2016 - Current
- Coordinated tow truck operations, optimizing dispatch routes for efficiency and timeliness.
- Managed real-time communications with drivers and clients to ensure seamless service delivery.
- Implemented scheduling systems to enhance resource allocation and response times.
- Trained new dispatchers on operational protocols and software systems for effective workflow management.
Tow Truck Driver
Riccis Towing
Canandaigua, NY
01.2020 - 01.2023
- was the battery service manager
- worked on orders and battery installs tires lock outs and tow's all in one truck
- made the delivery orders for the canandaigua branch
- made sure trucks where fixed and reliable to get down the road and do all the jobs it comes to do
Yard Worker
HEP Sales
Canandaigua, NY
01.2019 - 01.2021
- Operated heavy machinery for yard maintenance and material handling.
- Collaborated with team members to optimize workflow and task completion.
- Ensured compliance with safety protocols in all yard operations.
- Conducted regular equipment inspections to maintain operational efficiency.
Trailer Technician
Lenords Express
Farmington, NY
01.2014 - 01.2016
- Diagnosed and repaired trailer systems, ensuring optimal functionality and safety compliance.
- Conducted routine inspections and maintenance on various trailer types to extend service life.
- Collaborated with team members to streamline repair processes, enhancing operational efficiency.
- Trained junior technicians in best practices for trailer maintenance and safety protocols.
- worked on trailers pms did tires wheel bearings lights refer units oil changes and anything else the trailers needed to be safe on the road
Education
High School Diploma -
Canandaigua High
Canandaigua, NYSkills
- Strong work ethic
- Towing equipment operation
- Customer service
- Safe driving practices
Certification
- Licensed towing endorsment
- Certified abs certification through lenords express
Timeline
Tow Truck Driver
Riccis Towing
01.2020 - 01.2023
Yard Worker
HEP Sales
01.2019 - 01.2021
Tow Truck Driver
Action Towing And Service
01.2016 - Current
Tow Truck Dispatcher
Action Towing And Service
01.2016 - Current
Trailer Technician
Lenords Express
01.2014 - 01.2016
High School Diploma -
Canandaigua High