Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Quote
Languages
Timeline
OperationsManager
Matthew Brewer

Matthew Brewer

Modesto,CA

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementHealthcare benefitsPaid sick leavePersonal development programsCompany Culture

Summary

Dynamic sales professional with a proven track record at E3 Diagnostics, excelling in relationship building and cross-selling. Achieved consistent sales growth by leveraging strong networking skills and delivering exceptional customer service. Recognized for fostering client loyalty and effectively managing the full sales cycle, resulting in a diverse and robust sales portfolio.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Hardworking employee enthusiastic about learning all aspects of my field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques.

Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

26
26
years of professional experience

Work History

Salesperson

E3 Diagnostics
03.2017 - 09.2025
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Worked to build relationships with customers and built potential for additional sales.
  • Informed customers of promotions to increase sales productivity and volume.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Stayed current on company offerings and industry trends.
  • Presented professional image consistent with company's brand values.
  • Set and achieved company defined sales goals.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Contributed to event marketing, sales and brand promotion.
  • Built diverse and consistent sales portfolio.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Built relationships with customers and community to promote long term business growth.
  • Kept detailed records of daily activities through online customer database.
  • Negotiated prices, terms of sales and service agreements.
  • Achieved or exceeded company-defined sales quotas.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Service Technician

Natus Medical
10.2010 - 03.2017
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Inspected equipment to diagnose operational issues.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.

Vendor Representative

Crossroads
02.2000 - 02.2007
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Delivered prompt service to prioritize customer needs.
  • Cross-trained and provided backup support for organizational leadership.
  • Trained staff on operating procedures and company services.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded proactively and positively to rapid change.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Associate of Science - Business Management

Kaplan University
Davenport, IA
06-2010

Skills

  • Cross-selling products and services
  • Networking
  • Up-selling
  • Relationship building

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Managed 50+ opportunities per month.
  • Grew territory from $ 3.2M to $4.6M.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Languages

English
Full Professional

Timeline

Salesperson

E3 Diagnostics
03.2017 - 09.2025

Service Technician

Natus Medical
10.2010 - 03.2017

Vendor Representative

Crossroads
02.2000 - 02.2007

Associate of Science - Business Management

Kaplan University