Matthew Bristow
Orangevale,CA
Summary
Strategic operations leader with 15+ years in sales, customer success, and executive management across car wash technology, chemistry, and distribution. Proven ability to scale organizations through financial discipline, operational efficiency, and customer-focused innovation. Experienced in leading multi-state partnerships, implementing SaaS solutions, and driving revenue growth through customer success.
Overview
21
21
years of professional experience
Work History
CEO
Protect-It Inc.
Sacramento, CA
08.2023 - Current
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Facilitated board meetings and provided leadership guidance to senior management.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Assessed KPIs to support informed decision-making.
- Represented the organization at conferences, events, and networking activities.
- Established policies and procedures that promoted an ethical work environment.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Reviewed current systems and processes regularly for potential improvements or upgrades.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Created and maintained relationships with key stakeholders, including customers, suppliers, and other industry partners.
- Implemented technological solutions designed to improve operational effectiveness.
- Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
- Spearheaded internal initiatives designed to foster collaboration among staff members.
- Developed and implemented strategic business plans to increase company profitability.
- Developed strategies for improving customer service standards throughout the company.
- Signed and approved budgets for new funding and program initiatives.
- Led strategic planning and execution to enhance profitability and company growth. 7.5% revenue growth and 11.5% GP in year one.
- Implemented strategic offerings to enhance company's suite of products and services by successfully creating and launching our own line of tunnel chemistry.
- Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
- Obtained our contractor's license and opened an additional department to best suit our market's needs.
Regional Sales Manager
DRB Systems
Akron, OH
01.2023 - 07.2023
- Provided technical advice and support on product features and benefits to customers.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Developed strategies and plans for regional sales growth.
- Identified opportunities for cross-selling and up-selling within existing customer base.
- Established relationships with key accounts in the region through in-person visits and phone calls.
- Participated actively in industry conferences.
- Monitored competitor activities and analyzed pricing trends in the region.
- Negotiated contracts with distributors and end users nationally to maximize gross profit and revenue.
Regional Sales Manager
Washify
West Roxbury, MA
10.2020 - 12.2022
- Provided technical advice and support on product features and benefits to customers.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Developed strategies for regional sales growth by actively understanding the market.
- Implemented effective territory management techniques across the region.
- Established relationships with key accounts in the region through in-person visits and phone calls.
- Participated actively in industry conferences.
- Monitored competitor activities and analyzed pricing trends in the region.
- Negotiated contracts with distributors, vendors, and end users nationally.
- Engaged in highly attended events to present product offerings.
- Maintained accurate records of all sales activities including leads generated and closed deals.
- Analyzed regional sales performance data to develop actionable insights.
Regional Sales Manager
Transchem/Turtle Wax Pro
Ontario, CAN
10.2018 - 10.2020
- Provided technical advice and support on product features and benefits to customers.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Generated reports on a weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Developed strategies and plans for regional sales growth through known KPI's.
- Established relationships with key accounts in the region through in-person visits and phone calls.
- Negotiated contracts with distributors within the region to maximize revenue growth.
- Participated in trade shows, exhibitions, and other events to showcase products.
- Cultivated an environment that fostered teamwork among regional sales staff members.
Sales Manager
Protect-It Inc.
San Jose, CA
01.2012 - 10.2018
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Implemented process changes to streamline sales department workflow.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
Sales Consultant
Elk Grove Toyota
Elk Grove, CA
12.2010 - 12.2011
- Analyzed customer needs and identified solutions to meet their requirements.
- Assisted in developing sales strategies and setting targets for different accounts.
- Generated leads through cold calling, networking, and referrals.
Salesperson
Protect-It Inc.
San Jose , CA
01.2007 - 11.2010
- Provided personalized service to build relationships with customers.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
Finish Carpenter
Bradley Trim and Finish
Elk Grove, CA
01.2005 - 01.2007
- Construct frameworks for doorways or window frames from wood pieces by measuring accurately and joining pieces with nails or screws.
- Fit and install trim items such as doors, windows, mantels cabinets and hardware.
Education
High School Diploma -
Horizon Charter
Sacramento, CA06-2007
Skills
- Strategic planning
- Financial analysis
- Contract negotiation
- Employee training
- Relationship management
- Data analysis
- Extreme customer service
- Operational efficiency
- Sales strategy
- Effective decision making
- Succession planning
- Customer focused: VOC
- Employee focused: VOE
- Strategic visioning
- Professionalism
- Problem-solving aptitude
- Account management
- Effective communication
- Relationship building
- Continuous improvement
- Teamwork
Affiliations
- I am father of two that enjoys coaching little league while living a physically active lifestyle.
Timeline
CEO
Protect-It Inc.
08.2023 - Current
Regional Sales Manager
DRB Systems
01.2023 - 07.2023
Regional Sales Manager
Washify
10.2020 - 12.2022
Regional Sales Manager
Transchem/Turtle Wax Pro
10.2018 - 10.2020
Sales Manager
Protect-It Inc.
01.2012 - 10.2018
Sales Consultant
Elk Grove Toyota
12.2010 - 12.2011
Salesperson
Protect-It Inc.
01.2007 - 11.2010
Finish Carpenter
Bradley Trim and Finish
01.2005 - 01.2007
High School Diploma -
Horizon Charter