Matthew Brown
Goldsboro,NC
Summary
Skilled Collision Technician offering background in automotive body repair and body shop office operations. Experience includes assessing vehicle damage, developing repair plans, and restoring vehicles to manufacturer specifications. Strengths include knowledge of various automobile makes/models, ability to work with precision tools, and strong problem-solving skills. Previous roles demonstrate commitment to customer satisfaction and high-quality workmanship through successful completion of all repairs.
Overview
19
19
years of professional experience
2005
2005
years of post-secondary education
Work History
Collision Technician
Tesla
Raleigh, NC
07.2025 - Current
- Inspected vehicles for structural damage and repair needs.
- Operated tools and equipment for collision repair tasks.
- Removed damaged body panels and components for replacement.
- Repaired damage body panels to a pre-loss condition.
- Collaborated with team members to ensure efficient workflow.
- Followed safety protocols while performing repair procedures.
- Maintained a clean and organized work environment at all times.
- Replaced broken glass in vehicle windows and windshields.
- Provided technical advice regarding collision repair procedures when requested.
- Inspected completed repairs for accuracy prior to returning the vehicle to the customer.
- Tested electrical systems in vehicles after collision repairs were made.
Collision Technician
Carstar
Goldsboro, NC
01.2024 - 07.2025
- Inspected vehicles for structural damage and repair needs.
- Operated tools and equipment for collision repair tasks.
- Removed damaged body panels and components for replacement.
- Prepared surfaces for painting by sanding and priming.
- Collaborated with team members to ensure efficient workflow.
- Followed safety protocols while performing repair procedures.
- Maintained a clean and organized work environment at all times.
- Assisted in training new technicians on basic repair techniques.
- Replaced broken glass in vehicle windows and windshields.
- Removed damaged parts from vehicles, such as bumpers, fenders, hoods, and grills.
- Provided technical advice regarding collision repair procedures when requested.
- Tested electrical systems in vehicles after collision repairs were made.
- Kept detailed records of all repairs performed on each vehicle.
- Repaired dents, straightened bent frames, and replaced damaged panels.
- Applied primer coatings to newly-repaired surfaces before painting.
- Reviewed repair estimates and discussed with customers.
- Performed visual inspections to identify damage on vehicles.
- Assisted other technicians in performing more complex repairs when needed.
- Welded replacement parts into place using MIG welding equipment.
- Followed workplace safety protocols to prevent injuries, accidents and vehicle damage.
- Attended advanced training classes to learn new skills and earn certifications for auto body work.
- Reviewed manufacturer manuals to understand vehicle specifications and parts.
- Performed diagnostic tests on vehicles to detect issues and root causes.
Collision Technician
Carstar
Wilson, NC
01.2021 - 01.2024
- Inspected vehicles for structural damage and repair needs.
- Operated tools and equipment for collision repair tasks.
- Removed damaged body panels and components for replacement.
- Prepared surfaces for painting by sanding and priming.
- Collaborated with team members to ensure efficient workflow.
- Followed safety protocols while performing repair procedures.
- Maintained a clean and organized work environment at all times.
- Assisted in training new technicians on basic repair techniques.
- Replaced broken glass in vehicle windows and windshields.
- Removed damaged parts from vehicles, such as bumpers, fenders, hoods, and grills.
- Provided technical advice regarding collision repair procedures when requested.
- Inspected completed repairs for accuracy prior to returning the vehicle to the customer.
- Tested electrical systems in vehicles after collision repairs were made.
- Kept detailed records of all repairs performed on each vehicle.
- Filled dents using hammers and dollies or plastic fillers.
- Repaired dents, straightened bent frames, and replaced damaged panels.
- Applied primer coatings to newly-repaired surfaces before painting.
- Finished repaired areas by sanding them to an even surface.
- Performed visual inspections to identify damage on vehicles.
- Worked according to manufacturers' instructions to determine correct methods for restoring and replacing parts.
- Filled small dents and lesser cosmetic issues with plastic or solder to create smooth surfaces for painting.
- Used buffing tools to repair dents on vehicle doors and panels.
- Used metal-cutting guns, air grinders and wrenches to remove damaged vehicle sections.
Production Manager /Collision Technician
Deacon Jones Collision
Goldsboro, NC
01.2017 - 01.2021
- Managed daily production schedules for automotive repair services.
- Oversaw inventory management and supply chain logistics for collision parts.
- Trained and mentored staff on safety protocols and operational procedures.
- Implemented quality control measures to ensure repair standards met requirements.
- Coordinated workflow between repair teams to optimize efficiency and productivity.
- Conducted regular inspections of equipment and tools for proper maintenance.
- Collaborated with vendors to source high-quality materials for repairs.
- Enforced compliance with industry regulations and company policies in operations.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
- Coached and mentored employees to develop and enhance career skills.
- Developed and implemented production schedules to ensure timely completion of projects.
- Analyzed production processes to identify areas for improvement in efficiency and cost savings.
- Scheduled staff work assignments, rotations and overtime.
Estimator / Collision Tech
Chevrolet of Goldsboro
Goldsboro, NC
01.2011 - 01.2017
- Reviewed customer specifications for accurate vehicle repair estimates.
- Collaborated with service advisors to gather necessary project details.
- Analyzed parts and labor costs for various automotive services.
- Utilized estimating software to prepare detailed quotes for clients.
- Communicated with vendors to source quality parts at competitive prices.
- Maintained organized records of estimates and customer interactions.
- Assisted technicians with identifying repair needs during vehicle inspections.
- Ensured compliance with company policies and industry standards in estimations.
Estimator /Production Manager /Collision Technician
Doug Henry Buick Pontiac Gmc
Goldsboro, NC
01.2007 - 01.2011
- Prepared detailed cost estimates for vehicle repairs and parts replacement.
- Reviewed and analyzed customer specifications for accurate project bids.
- Collaborated with service technicians to assess repair requirements and costs.
- Utilized estimating software to streamline quoting processes and improve accuracy.
- Maintained up-to-date knowledge of automotive parts pricing and market trends.
- Communicated effectively with customers regarding estimate details and timelines.
- Monitored project budgets to ensure adherence to company standards and policies.
- Assisted in training new staff on estimating procedures and software use.
Education
Collision Repair Technologies - Automotive
Wayne Community College
Goldsboro, NC 08.2005 - 01.2007
Southern Wayne
Goldsboro, NCSkills
- Collision repair
- Structural damage inspection
- Automotive diagnostic testing
- Welding techniques
- Cost estimation
- Team collaboration
- Inventory management
- Quality control
- Customer communication
- Problem solving
- Attention to detail
- Safety compliance
- Workflow optimization
- Computer skills
- Frame straightening
- Heating and air conditioning repair
- Airbag system repair
- Suspension repair
- Collision estimating
Timeline
Collision Technician
Tesla
07.2025 - Current
Collision Technician
Carstar
01.2024 - 07.2025
Collision Technician
Carstar
01.2021 - 01.2024
Production Manager /Collision Technician
Deacon Jones Collision
01.2017 - 01.2021
Estimator / Collision Tech
Chevrolet of Goldsboro
01.2011 - 01.2017
Estimator /Production Manager /Collision Technician
Doug Henry Buick Pontiac Gmc
01.2007 - 01.2011
Collision Repair Technologies - Automotive
Wayne Community College
08.2005 - 01.2007
Southern Wayne