Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Smith

Brooklyn,NY

Summary

Results-driven professional with extensive experience in operational roles across retail, education, and caregiving sectors. Skilled in streamlining processes, managing daily operations, and ensuring compliance with organizational standards to deliver exceptional outcomes. Expertise in guest engagement, classroom support, and personalized care, with a focus on efficiency and effectiveness. Proven ability to oversee inventory management, implement strategic initiatives, and optimize workflows to achieve performance goals. Adept at fostering collaboration, maintaining high operational standards, and ensuring seamless execution of tasks in dynamic environments.

Overview

10
10
years of professional experience

Work History

Caregiver

FreedomCare
Brooklyn, NY
10.2023 - Current
  • Deliver personalized home care for a single client, including bathing, dressing, grooming, and mobility assistance.
  • Prepare meals according to dietary needs, provided medication reminders, and ensured regimen adherence.
  • Offer companionship through emotional support and conversation, fostering comfort and trust.
  • Perform light housekeeping and monitored client safety, reporting concerns to family or healthcare providers.
  • Maintain open communication with the client and family to align care with preferences and needs.

Key Competencies: Personalized care, companionship, safety monitoring, meal preparation, and effective communication.

Paraprofessional

NYC Department of Education
Brooklyn, NY
04.2022 - Current
  • Provide individualized and small-group instructional support, enhancing student learning under the guidance of certified teachers.
  • Support inclusive classroom environments for students with special needs, including autism, and physical disabilities.
  • Facilitate communication between families and educators, offering guidance on student health and integration.
  • Assist with classroom management, computer instruction, and activities promoting parental involvement.
  • Collaborate with educators to ensure student success in achieving academic and developmental goals.

Key Competencies: Student support, special education assistance, family engagement, classroom management, and instructional collaboration.

Cast Member

Disney Store
New York, NY
09.2014 - Current
  • Deliver guest-focused experiences, fostering brand loyalty and creating memorable moments aligned with Disney’s mission.
  • Increase revenue through advanced sales techniques, strategic upselling, and tailored product recommendations.
  • Maintain brand standards in guest engagement, visual merchandising, and operational efficiency.
  • Manage transactions with accuracy using advanced POS systems and ensured operational excellence through inventory management.
  • Collaborated with teams to cultivate a high-energy retail environment, and delivered immersive storytelling experiences.
  • Adhere to company policies to maintain a safe, professional, and high-performance retail operation.

Key Competencies: Strategic guest engagement, revenue optimization, team leadership, operational excellence, brand representation, immersive storytelling.

Education

Associate of Arts - Liberal Arts And Sciences

City Tech, CUNY
New York, NY

Skills

  • Customer Experience & Engagement
  • Instructional Support & Special Needs Education
  • Caregiving & Personalized Home Care
  • Team Collaboration & Leadership
  • Operational Efficiency & Inventory Management
  • Effective Communication & Interpersonal Skills

Timeline

Caregiver

FreedomCare
10.2023 - Current

Paraprofessional

NYC Department of Education
04.2022 - Current

Cast Member

Disney Store
09.2014 - Current

Associate of Arts - Liberal Arts And Sciences

City Tech, CUNY
Amber Smith