Matthew Brummett
Summary
Dynamic Shift Manager with a proven track record at Checker’s, excelling in employee training and customer service. Expert in inventory management and workplace safety, I successfully implemented strategies that enhanced operational efficiency and reduced waste. Passionate about motivating teams to achieve high standards and resolve customer complaints effectively.
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
11
11
years of professional experience
Work History
Shift Manager
Checker's
09.2025 - Current
- Supervised team operations to ensure compliance with safety and quality standards.
- Trained staff on efficient workflow procedures and customer service best practices.
- Managed inventory control processes to maintain stock levels and reduce waste.
- Implemented scheduling strategies to optimize labor resources during peak hours.
Shift Leader
Burger King
01.2024 - 09.2025
- Supervised team operations during shifts, ensuring adherence to service standards and procedures.
- Trained new employees in food preparation, customer service, and safety protocols.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
Shift Manager
Funderburk Management
03.2015 - 01.2022
- Supervised team operations to ensure compliance with safety and quality standards.
- Trained staff on efficient workflow procedures and customer service best practices.
- Managed inventory control processes to maintain stock levels and reduce waste.
- Implemented scheduling strategies to optimize labor resources during peak hours.
Owner/Operator
Cookeville Cleaning Co.
01.2022 - 01.2024
- Managed daily operations, ensuring efficiency in cleaning services and customer satisfaction.
- Developed training programs for staff to enhance skill sets and service quality.
- Implemented quality control measures to maintain high standards in cleaning procedures.
- Streamlined inventory management processes, reducing supply costs and improving resource allocation.
Education
High School Diploma - General Studies
Pigeon Forge High School
Pigeon Forge, TN05.2012
Skills
Cash handling
Timeline
Shift Manager
Checker's
09.2025 - Current
Shift Leader
Burger King
01.2024 - 09.2025
Owner/Operator
Cookeville Cleaning Co.
01.2022 - 01.2024
Shift Manager
Funderburk Management
03.2015 - 01.2022
High School Diploma - General Studies
Pigeon Forge High School