Microsoft Office programs
Matthew Brust
Tier 2 Remote Service Admin
Granite City,IL
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 6 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
7
7
years of professional experience
Work History
Munitions Technition
US Air Force
05.2018 - Current
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
Delivery Driver
Home City Ice
06.2017 - 08.2017
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Education
No Degree - Psychology
Lewis And Clark Community College
Godfrey, ILSkills
- Environmental Compliance
- Component Replacement
- Issue Analysis
- Equipment Repair
- Equipment Maintenance
- Customer Service
- Operations Monitoring
Affiliations
- PC Building
- Bowling
Software
Timeline
Munitions Technition
US Air Force
05.2018 - Current
Delivery Driver
Home City Ice
06.2017 - 08.2017
No Degree - Psychology
Lewis And Clark Community College