Theme park resorts
Matthew Bryce
sales
Kissimmee,Fl
Summary
Goal-driven sales focused on maximizing revenue through exceptional business and sales acumen. Decisive leader with 25+ years experience in beverage industry.
I am result driven through safety, health, planning,and problem resolution. I am very analytical and when given a situation I look for its cause, and determine an action that will resolve objectives. Research into subjects and situations is one of my strong suits. I implement new procedures to help the company and employees and everyone we deal with. Helping people with safety and health protocols is one of the ways I connect to many people. Working as a team or on my own I strive to be the answer. I am personable and outgoing and I believe easy to relate to.
Overview
42
42
years of professional experience
Work History
Route Sales
Primo Water, D.B.A. Crystal Springs
11.1998 - Current
- Route delivery and sales in the assigned area
- Upsales of products and services
- Solicit new customers of products and services
- Using a mapping program to build service days
- Resolve customer account problems in a timely manner
- Recognising and identifying safety hazards, and helping implement changes to correct
- Managed accounts to retain existing relationships and grow share of business.
- Organized promotional events and interacted with community to increase sales volume.
- Mentoring new hire employees is how I help all to fit in
- Scheduled route delivery days
- Drove customer retention rates by consistently delivering exceptional service, fostering trust, and building lasting relationships with key decision-makers at each account.
- Contributed valuable insights during weekly sales meetings by providing regular updates on route performance and suggesting improvements where necessary.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and fostering long-term loyalty.
- Organized special events and promotions to generate interest in products while creating an engaging experience for both existing customers and prospects alike.
- Trained and mentored new route sales representatives, improving overall team performance and productivity.
- Increased sales revenue by establishing and maintaining strong relationships with key accounts.
- Streamlined route planning processes for improved efficiency, reducing travel time between stops and increasing overall productivity.
- Managed inventory levels to minimize product waste and maximize profitability, implementing effective ordering strategies based on customer needs.
- Coached new employees on company standards.
- Developed new business opportunities for company growth through proactive territory management and customer outreach.
- Acted as the primary point of contact for customers, ensuring their needs were met promptly and professionally while addressing any concerns that arose along the way.
- Exceeded monthly sales targets consistently by employing persuasive selling techniques and exceptional relationship-building skills.
- Built relationships with customers and community to establish long-term business growth.
Bulk driver
Fastway Transportation
01.2003 - 01.2005
- Bulk pick up of packages in multiple locations, return to the distribution center for route drivers to deliver
- Maintained clean driving record, adhering to [State] laws and safety standards.
Chauffeur /Training lead
American Limousine
01.1996 - 01.1998
- Scheduling pick up day and time, routing trips and drop off of multiple customers in a day
- Lead new hires on resources and policies
- Ensured passenger safety by adhering to traffic laws and regulations at all times.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Drove VIPs to corporate events and meetings.
- Collaborated with management to identify specific employee development needs and tailor training materials accordingly.
Contractor
Multimedia Cablevision
01.1991 - 01.1996
- Installation of cable television for unwired and previously wired homes and businesses
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Consulted with customers to assess needs and propose optimal solutions.
Assisting Manager
Oak Lawn Roller Recreation Center
01.1983 - 01.1995
- Run schedule meetings for each area ie; skate room, snack bar, floor guard, DJ,and office
- Ensure open and close of business with security
- Work in each area to evaluate and implement best procedures for best results
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Boosted sales revenue through the effective demonstration of product features and benefits.
- Promoted warranty sales, loyalty rewards and more.
File Superviser
Western Employers Insurance
01.1990 - 01.1991
- Oversee file clerks and various file storage areas
- Receive mail, research file, locate and match to files, and deliver to file adjuster for evaluation, and return to storage
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Project Manager
Beaver Construction
01.1989 - 01.1990
- Keep schedule build on time while overseeing multiple crews
- Open and close of job site
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Warehouse Supervisor
Chase Supply Company
01.1987 - 01.1989
- Supervise Shipping and receiving employees
- Fill intercompany and customer orders
- Route and load company delivery trucks and vans for time sensitive delivery
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Maintained high levels of accuracy in daily operations.
- Oversaw daily operations and shipping and handling processes.
- Operated warehouse material handling equipment correctly to move loads.
- Enforced team adherence to safety regulations and protocols.
Clerk / expediter
Beltone Hearing Aids
01.1983 - 01.1984
- Repair department receiving of hearing aids
- Following through the repair process in some cases making a new serial number
- Package and ship finished products
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
expediter
Otosonic
01.1983 - 01.1984
- Track new orders of products and literature for shipping
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
Skills
- Connection style sales trained
- Research
- Implementation
- Customer Service
- Territory Management
- Strategic account development
- Customer Order Management
- Problem-solving aptitude
- Route Planning
- Use of mapping programs
- Revenue Growth
- Full-cycle sales process
- Market and competitive analysis
- Sales plan implementation
- Cross selling
- Discount planning
- Communication Skills
- Service-driven sales
- Customer Acquisition
- B to B sales
- Sales Training
- Analytical problem solver
- Professionalism
- Rapport and relationship building
- Sales
- Profit and revenue-generating strategies
Interests
Stock car raceing
Travel
Roller skateing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Men are like wine, some turn to vinegar, but the best improve with age.
Pope John XXIII
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceCompany CultureTimeline
Bulk driver
Fastway Transportation
01.2003 - 01.2005
Route Sales
Primo Water, D.B.A. Crystal Springs
11.1998 - Current
Chauffeur /Training lead
American Limousine
01.1996 - 01.1998
Contractor
Multimedia Cablevision
01.1991 - 01.1996
File Superviser
Western Employers Insurance
01.1990 - 01.1991
Project Manager
Beaver Construction
01.1989 - 01.1990
Warehouse Supervisor
Chase Supply Company
01.1987 - 01.1989
Assisting Manager
Oak Lawn Roller Recreation Center
01.1983 - 01.1995
Clerk / expediter
Beltone Hearing Aids
01.1983 - 01.1984
expediter
Otosonic
01.1983 - 01.1984
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