Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Bryce

Kissimmee,Fl

Summary

Dynamic sales professional with a proven track record at Primo Water, excelling in territory management and customer service excellence. Skilled in strategic account development and route planning, I drive revenue growth through effective problem-solving and employee mentoring, consistently enhancing client relationships and achieving significant sales increases.

Overview

42
42
years of professional experience

Work History

Route Sales

Primo Water, D.B.A. Crystal Springs
11.1998 - Current
  • Route delivery and sales in assigned area
  • Up sales of products and services
  • Solicit new customers of products and services
  • Using mapping program to build service days
  • Resolve customer account problems in timely manner
  • Recognise and identifying safety hazards, and helping implement changes to correct
  • Managed accounts to retain existing relationships and grow share of business.
  • Organized promotional events and interacted with community to increase sales volume.
  • Mentoring new hire employees is how I help all to fit in
  • Scheduled route delivery days
  • Drove customer retention rates by consistently delivering exceptional service, fostering trust, and building lasting relationships with key decision-makers at each account.
  • Contributed valuable insights during weekly sales meetings by providing regular updates on route performance and suggesting improvements where necessary.
  • Resolved customer complaints promptly

Bulk Driver

Fastway Transportation
01.2003 - 01.2005
  • Bulk pick up of packages in multiple locations, return to distribution center for route drivers to deliver
  • Maintained clean driving record, adhering to US federal laws and safety standards.

Chauffeur /Training Lead

American Limousine
01.1996 - 01.1998
  • Scheduling pick up day and time, routing trips and drop off of multiple customers in a day
  • Lead new hires on resources and policies
  • Ensured passenger safety by adhering to traffic laws and regulations at all times.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
  • Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Mapped efficient routes with minimal disruption to passengers or schedules.
  • Collaborated with management to identify specific employee development needs and tailor training materials accordingly.

Contractor

Multimedia Cablevision
01.1991 - 01.1996
  • Installation of cable television for unwired and previously wired homes and businesses
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Consulted with customers to assess needs and propose optimal solutions.

Assisting Manager

Oak Lawn Roller Recreation Center
01.1983 - 01.1995
  • Run schedule meetings for each area ie; skate room, snack bar, floor guard, DJ,and office
  • Ensure open and close of business with security
  • Work in each area to evaluate and implement best procedures for best results
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Boosted sales revenue through the effective demonstration of product features and benefits.
  • Promoted warranty sales, loyalty rewards and more.

File Supervisor

Western Employers Insurance
01.1990 - 01.1991
  • Oversee file clerks and various file storage areas
  • Receive mail, research file, locate and match to files, and deliver to file adjuster for evaluation, and return to storage
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.

Project Manager

Beaver Construction
01.1989 - 01.1990
  • Keep schedule build on time while overseeing multiple crews
  • Open and close of job site
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Warehouse Supervisor

Chase Supply Company
01.1987 - 01.1989
  • Supervise Shipping and receiving employees
  • Fill intercompany and customer orders
  • Route and load company delivery trucks and vans for time sensitive delivery
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Maintained high levels of accuracy in daily operations.
  • Oversaw daily operations and shipping and handling processes.
  • Operated warehouse material handling equipment correctly to move loads.
  • Enforced team adherence to safety regulations and protocols.

Clerk / expediter

Beltone Hearing Aids
01.1983 - 01.1984
  • Repair department receiving of hearing aids
  • Following through the repair process in some cases making a new serial number
  • Package and ship finished products
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.

expediter

Otosonic
01.1983 - 01.1984
  • Track new orders of products and literature for shipping
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.

Education

Some College (No Degree) - Geological And Earth Sciences

Moraine Valley Community College
Palos Hills, IL

Skills

  • Sales training and connection style
  • Research and analysis
  • Implementation strategies
  • Customer service excellence
  • Territory management
  • Strategic account development
  • Problem-solving skills
  • Route planning and mapping
  • Revenue growth strategies
  • Employee mentoring and coaching
  • Analytical thinking

Timeline

Bulk Driver

Fastway Transportation
01.2003 - 01.2005

Route Sales

Primo Water, D.B.A. Crystal Springs
11.1998 - Current

Chauffeur /Training Lead

American Limousine
01.1996 - 01.1998

Contractor

Multimedia Cablevision
01.1991 - 01.1996

File Supervisor

Western Employers Insurance
01.1990 - 01.1991

Project Manager

Beaver Construction
01.1989 - 01.1990

Warehouse Supervisor

Chase Supply Company
01.1987 - 01.1989

Assisting Manager

Oak Lawn Roller Recreation Center
01.1983 - 01.1995

Clerk / expediter

Beltone Hearing Aids
01.1983 - 01.1984

expediter

Otosonic
01.1983 - 01.1984

Some College (No Degree) - Geological And Earth Sciences

Moraine Valley Community College

Similar Profiles

CREATE PROFILE
Matthew Bryce