Summary
Overview
Work History
Education
Timeline
Generic

MATTHEW TYLER LYN BURGE

College Station,Texas

Summary

Enthusiastic, self-motivated, team player with a strong work ethic. Consistent and dependable in fulfilling responsibilities and seeing projects to a successful conclusion. Strong communication and customer relations skills. Experienced event and sports coordinator. Efficient in various Microsoft Office and various social media platforms.

Overview

9
9
years of professional experience

Work History

Account Executive

08.2022 - Current
  • Group Sales
  • Responsible for selling group tickets to Texas A&M Athletic events including but not limited to football, men's and women's basketball, baseball, softball, soccer, and volleyball
  • Assisting with the sale of a full menu of ticket options to Texas A&M athletic events, soliciting memberships and philanthropic contributions to the 12th Man Foundation, contributing to critical season ticket holder processes and other administrative tasks throughout the year
  • Coordinate and Execute group experiences provided
  • Provide superior customer service to prospects, ticket buyers and donors throughout the season
  • Cultivate relationships with existing 12th Man Foundation donors and solicit new prospects
  • Coordinate and execute group events on home game days for Texas A&M Football, Men’s and Women’s Basketball

Manager of New Business/ Public Relations Assistant

Allen Americans Hockey Club
07.2021 - 08.2022
  • Generate revenue through the sale of season tickets, group tickets, and premium seating areas
  • Create press releases, game recaps, weekly wrap-up for immediate mass distribution
  • Assist with creation of content for team’s social media outlets
  • Meet or exceed 50 outgoing calls per day
  • Set meetings (face to face or virtual) for the purpose of closing new business
  • Provide first-class customer service to generate new clients and sales revenue, as well as repeat business and referrals
  • Maintain and submit accurate daily, weekly, and monthly reports on sales activity.

Park Attendant

City of Allen
03.2021 - 10.2021
  • Ensure the safety of park facilities by checking Parks for safety concerns, enforcing rules and regulations of the department
  • Assist with the set-up of programs and ensuring facilities are maintained
  • Assist with special events acting as the city representative for athletic activities, serving as the primary contact for facility rentals, patriating in special events and providing other general services required

Guest Services Representative

Texas Rangers Baseball Club
03.2021 - 09.2021
  • Proactively welcome guests to the event venue
  • Professional and courteous approach to guests
  • Provide general information or directions to guests
  • Provide Special assistance to guests as requested.

Sales Associate

Dick’s Sporting Goods
10.2020 - 03.2021
  • Sale products to customers based on need and budget
  • Provide exemplary customer service to all clients of the store
  • Assist with customer checkout and returns
  • Pitch store credit card and protection plans for future purchases
  • Answer incoming calls about store questions, inventory, or transferring to correct department
  • Promote store sales, items, work culture to customers

Sports Coordinator / Membership Services

Frisco Family YMCA
09.2019 - 04.2020
  • Prepared and organized athletic leagues (rostering, scheduling, and assigning coaches)
  • Delivered presentations on policies, rules and regulations to league coaches and parents
  • Create mailing list, call list, league orientation presentations through Microsoft Office
  • Designed and created marketing emails/brochures for mass distribution
  • Assist planning and execution of new events held by sports department
  • Assist with new membership sales & new member orientation
  • Cold call potential volunteers to be coaches in upcoming sports leagues

Runner

Favor Delivery, College Station
03.2017 - 10.2019
  • Completed customer deliveries by choosing most efficient routes
  • Increased customer satisfaction with continued communication throughout the delivery process
  • Resolved past problems, improved operations and provided exceptional customer support

Recreation Aide

City of McKinney
07.2019 - 09.2019
  • Provided customer service and support to members in attendance
  • Give tours of the McKinney Community Center to potential clients of the city
  • Assist with the planning of city events at the McKinney Community Center
  • Answer incoming calls about inquires for the City of McKinney

Gameday Groundscrew Member

FC Dallas Soccer Club
05.2018 - 08.2018
  • Field set-up and break-down in preparation of game day
  • Assisted with on-field pregame activities for players
  • Trained new hires in field prep and equipment management
  • Practice safe work habits to ensure production is efficient and safe as possible

Outdoor Personnel Staff

Hurricane Creek Country Club
04.2015 - 07.2016
  • Assisted members in bag handling, club cleaning and maintenance
  • Maintained and cleaned driving range and assisted tournament setup
  • Provide customer service to all clients of the Country Club

Man Foundation
01.2012

Education

Bachelor of Arts - Communication, Sports Management

Texas A&M University
2019

Timeline

Account Executive

08.2022 - Current

Manager of New Business/ Public Relations Assistant

Allen Americans Hockey Club
07.2021 - 08.2022

Park Attendant

City of Allen
03.2021 - 10.2021

Guest Services Representative

Texas Rangers Baseball Club
03.2021 - 09.2021

Sales Associate

Dick’s Sporting Goods
10.2020 - 03.2021

Sports Coordinator / Membership Services

Frisco Family YMCA
09.2019 - 04.2020

Recreation Aide

City of McKinney
07.2019 - 09.2019

Gameday Groundscrew Member

FC Dallas Soccer Club
05.2018 - 08.2018

Runner

Favor Delivery, College Station
03.2017 - 10.2019

Outdoor Personnel Staff

Hurricane Creek Country Club
04.2015 - 07.2016

Man Foundation
01.2012

Bachelor of Arts - Communication, Sports Management

Texas A&M University

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