Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Matthew Burnette

Tarentum,PA

Summary

As a Chick-fil-A Back of House Manager, I lead kitchen operations with a focus on food safety, efficiency, and team development. I ensure all meals meet Chick-fil-A’s high quality standards while maintaining a clean, organized, and fast-paced work environment. By effectively managing prep, inventory, and shift flow, I help drive consistent performance and a positive team culture.

Overview

4
4
years of professional experience

Work History

Back of House Manager

Chick-fil-A
Greensburg, PA
06.2021 - Current
  • Oversee the kitchen team: Delegate specific roles (grill, fryer, sandwich station, prep, etc.) and ensure that everyone remains focused on their tasks.

    Uphold quality standards: Ensure that all meals are made in accordance with Chick-fil-A’s recipes, serving sizes, and presentation guidelines.

    Manage workflow: Keep an eye on order volume, foresee potential delays, and modify team assignments as necessary.

    Make sure the team adheres to all food safety protocols (such as handwashing, glove usage, and proper food storage).

    Ensure that cleaning tasks are completed according to checklists — including equipment, floors, prep areas, etc.

    Collaborate with the front-of-house (FOH) team to make certain that orders are prepared swiftly and accurately.
  • Guide team members on the correct procedures, efficiency, and collaboration.
    Demonstrate professionalism, promptness, and an optimistic outlook.
    Assist in onboarding new team members and provide feedback to enhance their performance.

Education

High School Diploma -

Greensburg Salem High School
Greensburg, PA
06-2023

Skills

  • Team supervision and task delegation
  • Problem-solving and decision-making under pressure
  • Coaching and mentoring team members
  • Proficiency in Chick-fil-A food preparation and cooking procedures
  • Understanding of kitchen equipment and safe usage
  • Ability to follow recipes and portioning standards
  • Knowledge of ServSafe guidelines and food safety practices
  • Maintaining cleanliness and health code compliance
  • Monitoring food holding temperatures and product freshness
  • Efficient shift organization and prep planning
  • Ability to multitask during peak hours
  • Managing time-sensitive kitchen routines (eg, thawing, marinating)
  • Strong attention to detail
  • Dependability and punctuality
  • Flexibility to adapt to changing conditions (eg, inventory, staffing)

Accomplishments

  • Team Leader of the month

References

  • Cody Smith (724-681-6295)
  • Brad Steiner (724-875-3286)
  • Crystal Synder (724-691-9414)

Timeline

Back of House Manager

Chick-fil-A
06.2021 - Current

High School Diploma -

Greensburg Salem High School

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Matthew Burnette