Matthew Burns
San Antonio
Summary
Dedicated and reliable behavioral health professional with progressive experience in a men’s residential substance abuse treatment setting. Promoted to Residential Care Assistant Lead based on strong performance, leadership, and operational reliability. Skilled in staff scheduling, client accountability, transportation coordination, and behavioral documentation within a high-structure, 12-step–focused environment. Committed to supporting recovery through consistency, professionalism, and alignment with organizational mission and treatment standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Residential Care Assistant Lead
Foundation Stone: The Legacy Texas
02.2024 - 01.2026
- Promoted to Lead Residential Care Assistant based on demonstrated performance, reliability, and leadership.
- Develop and manage staff schedules, ensuring adequate coverage and continuity of care across all shifts.
- Oversee transportation logistics, including van maintenance, scheduling, and coordination of client appointments and approved outings.
- Maintain a high-accountability environment by ensuring clients are punctual and present for therapeutic groups, adhere to program rules, and comply with the facility’s code of conduct.
- Monitor, track, and document client behavior, peer interactions, and overall well-being; communicate observations and concerns to clinical and supervisory staff.
- Coordinate and submit supply orders to support daily facility operations and client needs.
- Assist with group sessions, ensuring programming remains 12-step focused and aligned with the organization’s mission, values, and commitment to top-tier treatment standards.
AV Technician
Multiple Companies
01.2012 - 01.2026
- As an AV Technician, my main duties involved configuring and running audiovisual systems within a hospitality setting, guaranteeing the seamless execution of events through precise and timely setup, operation, and dismantling. I specialized in handling break-outs and general sessions within a predominantly corporate context, demonstrating proficiency as an A2, V2, and L2. Over time, my expertise extended to overseeing smaller projects and taking on the role of lead technician for events.
- Demonstrated expertise in operating multimedia projectors, amplifiers, mixers, sound boards, lighting systems and other related equipment.
Education
Completed coursework towards Seeking Degree -
San Antonio College
High School Diploma - undefined
Alamo Heights High School
01.2005
Skills
- Residential Treatment Operations
- Staff Scheduling & Shift Coordination
- Client Accountability & Behavior Monitoring
- Substance Abuse Treatment Support
- 12-Step Program Support
- Documentation & Incident Reporting
- Transportation & Logistics Coordination
- Facility Operations & Supply Management
- Team Leadership & Mentorship
- Policy & Code of Conduct Enforcement
- Crisis Awareness & De-escalation
- Professional Communication & Reporting
Certification
CPR/AED/First Aid Certified
Timeline
Residential Care Assistant Lead
Foundation Stone: The Legacy Texas
02.2024 - 01.2026
AV Technician
Multiple Companies
01.2012 - 01.2026
High School Diploma - undefined
Alamo Heights High School
Completed coursework towards Seeking Degree -
San Antonio College
LEADERSHIP EXPERIENCE
- Promoted to Residential Care Assistant Lead in recognition of strong performance, reliability, and leadership capabilities.
- Provide day-to-day leadership and guidance to Residential Care Assistants, supporting adherence to program policies, schedules, and treatment standards.
- Create and manage staff schedules to ensure consistent coverage, operational efficiency, and continuity of client care.
- Serve as a point of contact for staff during shifts, addressing operational issues and escalating clinical or safety concerns as appropriate.
- Uphold a structured, high-accountability environment by modeling professionalism and enforcing program expectations.
- Support interdisciplinary communication by documenting observations and reporting client-related concerns to supervisory and clinical staff.