Matthew C. Harris
Stafford
Summary
Resourceful and results-oriented professional with strong interpersonal skills and the ability to thrive in team environments. Known for making smart decisions in high-pressure situations, effectively communicating complex ideas to diverse audiences, and excelling at multi-tasking in stressful environments. A dedicated team player with a passion for collaboration, problem-solving, and continuous personal and professional growth.
Facilities management professional with strong track record in ensuring efficient operations and safety compliance. Skilled in project management, budgeting, and vendor relations. Known for fostering teamwork and adapting to changing needs to achieve optimal results. Dependable in maintaining and improving facilities to support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Facilities Manager
Aquia Harbour Property Owners Association
09.2024 - Current
- Oversee and coordinate operations for multiple departments, including maintenance, the golf shop, pools, and general facility management.
- Manage day-to-day administrative duties such as event coordination, customer service, and scheduling while ensuring smooth operations across all areas.
- Adapt quickly to changing priorities, balancing desk-based tasks with on-site responsibilities, such as managing facility repairs and troubleshooting issues in real-time.
- Negotiate contracts with external service providers and contractors, ensuring quality service delivery and cost-effective solutions.
- Serve as a strong team player, collaborating across departments to meet organizational goals and respond to challenges effectively.
- Excel in multi-tasking under pressure, ensuring all tasks are completed efficiently without compromising quality or customer satisfaction.
Lifeguard Manager
Aquia Harbour
05.2016 - Current
- Manage, mentor, and oversee a team of 35 lifeguards, ranging from 15-19 years old, ensuring they maintain a high standard of safety, professionalism, and customer service.
- Develop and manage staff schedules, ensuring adequate coverage during pool hours while balancing employee availability and operational needs.
- Enforce pool rules and regulations to ensure a safe and clean environment for all patrons, addressing any concerns or issues promptly.
- Communicate effectively with patrons of all ages, answering questions, providing guidance, and ensuring a positive experience at the pool.
- Train and provide ongoing support to lifeguards, ensuring compliance with safety protocols, customer service standards, and emergency procedures.
- Foster a positive and collaborative team environment, encouraging professional growth and skill development among staff members.
Education
Associate's Degree - General Studies
Germanna Community College
Locust Grove, Virginia05-2026
Finance & Sports Recreation Management
James Madison University
Harrisonburg, Virginia05.2023
undefined
Brooke Point High School
Stafford, Virginia06.2021
Skills
- Interpersonal Skills
- Team Player
- Well-Spoken
- Multitasking & Time Management
- Leadership & Staff Management
- Contract Negotiation
- Customer Service Excellence
- Asset management
Certification
Red Cross CPR-AED Certified — Present
Timeline
Facilities Manager
Aquia Harbour Property Owners Association
09.2024 - Current
Lifeguard Manager
Aquia Harbour
05.2016 - Current
Finance & Sports Recreation Management
James Madison University
undefined
Brooke Point High School
Associate's Degree - General Studies
Germanna Community College
Resume Headline
Experienced Facilities Manager & Lifeguard Supervisor with Strong Leadership and Multitasking Abilities