Matthew Callaghan Cassini

Server:

• Greeted and seated customers, providing a warm and welcoming atmosphere.
• Took food and beverage orders accurately and efficiently, ensuring customer satisfaction.
• Provided detailed descriptions of menu items, including specials and recommendations.
• Delivered orders promptly and ensured accuracy, addressing any customer concerns or special requests.
• Maintained a clean and organized workspace, including tables, chairs, and condiments.
• Collaborated with kitchen staff to ensure timely delivery of food items.
• Processed payments and operated a cash register effectively.
• Demonstrated excellent communication skills to effectively address customer inquiries and resolve issues.
• Assisted with overall restaurant operations, including assisting other team members as needed.

Busser:

• Cleared and reset tables promptly, maintaining a clean and tidy dining area.
• Assisted servers in delivering food and beverages to customers.
• Refilled water glasses and restocked supplies as necessary.
• Removed used dishes, silverware, and glassware to the appropriate areas for cleaning.
• Maintained cleanliness of restrooms and common areas.
• Provided friendly and attentive service to customers, responding to their needs promptly.

Cashier:

• Processed customer transactions accurately and efficiently.
• Handled cash, credit card, and other payment methods.
• Operated a cash register, ensuring proper cash handling procedures.
• Balanced cash register at the end of the shift and prepared accurate reports.
• Assisted customers with inquiries and provided information on menu items and promotions.

Driver:

• Delivered food orders to customers in a timely and courteous manner.
• Ensured accuracy of orders during the delivery process.
• Followed traffic rules and used efficient routes for timely deliveries.
• Maintained a clean and well-organized delivery vehicle.
• Provided exceptional customer service during the delivery process.

• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

• Safely operated a personal vehicle to pick up and deliver orders from local restaurants to customers.
• Verified order accuracy and ensured all items were securely packaged for transportation.
• Provided exceptional customer service by delivering orders promptly and with a friendly demeanor.
• Maintained professionalism and respect when interacting with restaurant staff and customers.
• Adhered to food safety and handling guidelines to ensure the freshness and quality of delivered items.
• Managed time effectively to meet delivery deadlines and prioritize multiple orders.
• Adapted to changing delivery demands, traffic conditions, and customer locations.
• Ensured the cleanliness and proper maintenance of the delivery vehicle.
• Demonstrated a strong knowledge of local roads, neighborhoods, and traffic patterns for efficient navigation.

• Unloaded merchandise from delivery trucks and sorted items based on product category and department.
• Safely operated equipment such as hand trucks and pallet jacks to transport and move merchandise.
• Assembled furniture pieces according to manufacturer instructions and quality standards.
• Utilized various tools and equipment to complete furniture assembly efficiently.
• Inspected furniture for any damages or defects, ensuring high-quality products for the sales floor.
• Collaborated with the store team to organize and categorize merchandise for efficient placement on the sales floor.
• Assisted with stock replenishment and inventory management, ensuring proper stock levels.
• Maintained a clean and organized work area to promote a safe and productive environment.
• Operated the trash compactor following safety protocols and guidelines.
• Monitored and maintained the cleanliness and functionality of the compactor equipment.
• Adhered to waste management regulations and environmentally friendly practices.
• Collaborated with team members to ensure proper waste disposal procedures were followed.
• Assisted with general housekeeping duties, including cleaning and organizing designated work areas.

• Curated a unique collection of clothing items for sale on the Depop platform.
• Photographed clothing items in an appealing and visually engaging manner.
• Created detailed and enticing item descriptions, highlighting key features and condition.
• Researched and identified target markets for specific clothing items to maximize sales.
• Established competitive pricing based on market trends and item condition.
• Managed inventory effectively, keeping track of available items and updating listings as necessary.
• Provided excellent customer service by promptly responding to inquiries and addressing customer needs.
• Negotiated prices and successfully closed sales transactions.
• Ensured the safe and secure packaging of sold items for shipping.
• Utilized social media platforms to promote and market Depop listings, driving traffic and increasing sales.
• Maintained a positive reputation by consistently delivering high-quality products and excellent service.
• Stayed up-to-date with fashion trends and adjusted inventory to meet customer demands.
• Implemented sustainable fashion practices and promoted ethical clothing consumption.

• Maintained safe pool water quality levels using different chemicals.
• Skimmed pool surfaces before emptying skimmer baskets.
• Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
• Completed backwash procedures using various types of filters.