Summary
Overview
Work History
Education
Skills
Earned a leadership badge from NSLS
Timeline
Generic

Matthew Callahan

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills, honed at Albertsons. Expertise in product rotation and inventory management led to increased sales through attractive displays. Committed to maintaining a clean environment and enhancing customer satisfaction, ensuring compliance with safety regulations and fostering a welcoming shopping experience.

Knowledgeable in retail with solid background in produce and customer service. Demonstrated expertise in inventory management and teamwork to achieve store objectives.

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.

Overview

10
10
years of professional experience

Work History

Produce Clerk

Albertsons
05.2024 - Current
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
  • Inspected produce to update and adjust pricing information.
  • Played key role in seasonal rearrangements of produce section, enhancing shopping experience and promoting new products.
  • Provided feedback from customer interactions to management, helping to shape future stock selections and promotions.
  • Maintained cleanliness of produce area, ensuring welcoming environment for customers.
  • Collaborated with produce manager to order optimal quantity of goods, balancing freshness with demand.
  • Fostered positive shopping experience, assisting customers with finding specific products and offering preparation tips.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Courtesy Clerk

Brookshires Grocery Co, Alvarado
04.2023 - 05.2024
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.

Stocker

Walmart
02.2015 - 11.2018
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.

Education

Associate of Applied Science - Business Administration

DeVry University
Illinois City, IL
04-2025

Skills

  • Strong work ethic
  • Customer service
  • Positive attitude
  • Product rotation strategy
  • Cleaning and sanitation
  • Inventory management
  • Experienced in operating pallet jacks
  • Product pricing
  • Performance improvement
  • Order fulfillment support
  • Collaborative management engagement
  • Inventory counts

Earned a leadership badge from NSLS

Within the National Society of Leadership and Success, I have completed the leadership management course and earned 100 percent.

Timeline

Produce Clerk

Albertsons
05.2024 - Current

Courtesy Clerk

Brookshires Grocery Co, Alvarado
04.2023 - 05.2024

Stocker

Walmart
02.2015 - 11.2018

Associate of Applied Science - Business Administration

DeVry University

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