Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Accomplishments
Conclusion
Timeline
Generic

Matthew Campbell

Chipley,FL

Summary

Dynamic and results-driven professional with a strong background in law enforcement, including experience as a federal agent, state detective, and local police officer. Proven ability to lead teams, conduct thorough investigations, and make critical decisions under pressure. Skilled in case management and public relations, with a talent for analyzing complex situations and implementing strategic solutions. Recognized for investigative excellence, leadership, and a steadfast commitment to public safety. Ready to bring dedication, problem-solving skills, and a results-oriented mindset to a sales or law enforcement role.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Arson Investigator

Bureau of Fire, Arson, and Explosives Division-FL
Panama City, FL
08.2024 - Current
  • Tested sites and materials to establish burn patterns and flash points of materials.
  • Supplied necessary information and documentation for prosecuting offenders.
  • Responded promptly to emergency calls involving fires or explosions.
  • Investigated suspicious fires to determine cause and origin.
  • Analyzed evidence such as accelerants or incendiary devices to identify possible suspects.
  • Prepared detailed written reports of investigations including diagrams and photographs.
  • Composed detailed investigation notes, compiled interview documentation, collected inspection reports and organized additional relevant documents for recordkeeping throughout investigations.

Relationship Banker II

Regions Bank
Panama City, FL
06.2023 - 08.2024
  • Provided customers with financial advice and assistance in setting up accounts, loans, and investments.
  • Engaged with customers to assess financial needs through direct interaction.
  • Built long-term relationships with customers by providing personalized service and support.
  • Facilitated the opening of new checking and savings accounts for customers.
  • Conducted regular reviews of customer portfolios to identify opportunities for additional products or services that could benefit them financially.

Special Agent-GS-1811-11

United States Secret Service
Miami, FL
01.2022 - 05.2023
  • Ensured safety of both national and international officials.
  • Criminal Investigations in the Financial Sector.
  • Networking with local, federal, and foreign agencies.
  • Knowledge of federal, state, and local laws and procedures.
  • Knowledge and application of federal, state, and local databases while conducting criminal investigations.

Team Leader(Manager)

Regions Bank
Lynn Haven, FL
08.2021 - 01.2022
  • Regularly conducted training and offered support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Created and distributed monthly, quarterly and annual reports to management regarding performance.
  • Processed and approved international and domestic wire transfers, cashed checks and posted deposits and withdrawals.

Sales Representative

Chorus SmartSecure
Panama City Beach, FL
04.2021 - 08.2021
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Monitored customer order process and addressed customer issues.
  • Specialized in the sales of home security technology.
  • Conducted mobile sales within the community while operating company vehicles and equipment.

Sales Representative

Ford
Dothan , AL
06.2020 - 04.2021
  • Sold new Ford inventory and products, while sustaining gross profit.
  • Routinely made cold calls and prospected in the local community during "down time."
  • Partnered with other salesmen, ans well as other Bondy's dealerships to grow customer base.
  • Used different forms of social media to increase sales and gain new customers.
  • Gained knowledge of, and used, VinSolutions, as well as other CRM programs.

Sales Representative

Wydham Beach Resort
Panama City Beach, FL
01.2020 - 04.2020
  • Specialized in and sold timeshares.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Repeated training in product knowledge and closing deals.

Corporal/Supervisor(Patrol Division)

Panama City Beach Police Department
Panama City Beach, FL
02.2019 - 01.2020
  • Supervised all officers and managed incidents as the active Watch Commander, ensuring operational efficiency and swift response to emergencies.
  • Prepared detailed shift reports and briefed high-ranking officials on critical incidents, while actively participating in supervisor meetings to improve department operations.
  • Led and directed responses to high-risk and high-pressure calls, making decisive leadership choices in critical situations.
  • Handled public complaints and calls, conducting thorough investigations into misconduct allegations to maintain integrity and public trust.
  • Monitored officer performance, providing coaching and constructive feedback to enhance efficiency, professionalism, and overall team effectiveness.

Police Officer(Patrol Division)

Panama City Beach Police Department
Panama City Beach, FL
10.2012 - 01.2020
  • Promoted and maintained good community relations.
  • Preserved crime scenes, gathered evidence and documented chain of custody.
  • Testified in court to present evidence or act as witness in traffic and criminal cases.
  • Wrote detailed arrest and accident reports.
  • Trained the new rookies under the FTO Program (Field Training Officer).

Education

Criminal Investigator-1811 - Law Enforcement

United States Secret Service Academy
Laurel, MD
12.2022

Criminal Investigator-1811 - Law Enforcement

Nation Computer Forensic Institute
Birmingham, AL
05.2022

Criminal Investigator-1811 - Law Enforcement

FLETC
Brunswick, GA
05.2022

Law Enforcement Certification - Law Enforcement

Gulf Coast State College
Panama City, FL
05.2011

Some College (No Degree) - Engineering (Pre-Engineering)

Gulf Coast State College
Panama City, FL

Skills

  • Supervision & Leadership Experience
  • Administrative Experience
  • Case Management
  • Conflict & Resolution Management
  • Project Management
  • Records Management
  • Resource Management
  • Interviewing Skills
  • Negotiations Skills
  • Public Relations
  • Media Relations
  • Staff Training & Development

Additional Information

Advanced Training. 2011-2021.

  • Aegis Underwater Survival Training.
  • Firearms and Close-Quarters Combat Training.
  • Vehicle Operations Training.
  • ATV Training(All-Terrain Vehicle).
  • Less Lethal Training.
  • Defensive Tactics Training.
  • First Aid Training/Active Shooter Medical Training.
  • Bomb Training with BCSO SWAT (Bay County Sheriff's Office).
  • SFST's Training (Standardized Field Sobriety Tests).
  • Advanced Training in Narcotics Trafficking and Dug Interdiction.

Specialized Units. 2015-2020.

  • Field Training Officer (FTO).
  • SWAT (Special Weapons and Tactics).
  • Patrol Advisory Board Member.

Certification

  • Advanced Speed Measurement
  • Emergency Vehicle Operations
  • Field Training Officer (FTO)
  • Defensive Tactics & Use of Force
  • Public & Government Relations
  • Investigative Interviews & Interrogations
  • Basic Life Support (CPR & AED)
  • Taser & Less Lethal Weapons Training
  • Advanced Criminal Patrol Tactics

Note: Numerous more certifications available upon request.

Accomplishments

  • Volunteered and traveled down South to the Florida Keys to provide relief for the citizens in need due to Hurricane Irma. While helping with the relief Corporal Campbell received recognition from the Vice President of the Coalition of Hope for his use of Panama City Beach Police strategies and tactics.
  • Corporal Campbell and his trainee at the time, Officer Brooks, located and caught the national fugitives known as the "Bonnie and Clyde" teens with the help of his fellow officers. The Panama City Beach Police Department received national recognition for this, along with the US Marshall Service.
  • Corporal Campbell has been selected three times over the years to be on the TV show known as "Blue Lights" where he promoted a positive image for the Panama City Beach Police Department.

Problem solving within the Community. 2011-2020.

  • Wrote detailed letters explaining the hidden identifying principles of fraud which was later submitted to his supervisors and used to better inform and protect the community.
  • Submitted emails to his superiors after being told to "think outside of the box," identifying key problems with the community infrastructure. This information was later passed to the Florida Department of Transportation, who later fixed those problems.

Volunteering within the Community. 2011-2020.

  • Volunteered for "National Night Out."
  • Volunteered for "Cops N Kids."
  • Volunteered for the "Duck Race" for charity.
  • Volunteered for the "Thanksgiving Run."
  • Volunteered for the "Christmas Parade."

Conclusion

A versatile and experienced professional with a passion for public service, safety, and sales excellence. Whether leading investigations or driving business growth, I am committed to integrity, efficiency, and results. Seeking opportunities in law enforcement or sales where my diverse expertise can contribute to organizational success.

Timeline

Arson Investigator

Bureau of Fire, Arson, and Explosives Division-FL
08.2024 - Current

Relationship Banker II

Regions Bank
06.2023 - 08.2024

Special Agent-GS-1811-11

United States Secret Service
01.2022 - 05.2023

Team Leader(Manager)

Regions Bank
08.2021 - 01.2022

Sales Representative

Chorus SmartSecure
04.2021 - 08.2021

Sales Representative

Ford
06.2020 - 04.2021

Sales Representative

Wydham Beach Resort
01.2020 - 04.2020

Corporal/Supervisor(Patrol Division)

Panama City Beach Police Department
02.2019 - 01.2020

Police Officer(Patrol Division)

Panama City Beach Police Department
10.2012 - 01.2020

Criminal Investigator-1811 - Law Enforcement

United States Secret Service Academy

Criminal Investigator-1811 - Law Enforcement

Nation Computer Forensic Institute

Criminal Investigator-1811 - Law Enforcement

FLETC

Law Enforcement Certification - Law Enforcement

Gulf Coast State College

Some College (No Degree) - Engineering (Pre-Engineering)

Gulf Coast State College
Matthew Campbell