Matthew Cano
Hacienda Heights,CA
Summary
Business professional with expertise in sales and hospitality, demonstrating strong interpersonal skills and a results-oriented approach. Proven track record in relationship building, effective prioritization, and operational support to enhance customer satisfaction and team performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Agent
American Income Life
Hacienda Heights, California
02.2024 - 06.2025
- Demonstrated extensive knowledge of life, and health, insurance products.
- Cultivated strong communication and negotiation skills through client interactions.
- Fostered long-term relationships with clients and providers to enhance service delivery.
- Achieved consistently high customer service ratings and received positive feedback.
- Managed and effectively expanded client base for life insurance products.
- Reviewed and updated policy coverage terms to ensure clarity and compliance.
MORNING MERCHANDISER
Costco
La Habra, CA
10.2023 - 02.2024
- Managed product displays and maintained store cleanliness to enhance customer experience.
- Assisted with inventory management and replenishment to ensure stock adequacy.
- Executed daily merchandising tasks including restocking shelves and setting up promotional signage.
- Delivered excellent customer service by aiding product selection and sharing product knowledge.
Busser
The Old Spaghetti Factory International Inc.
Duarte, California
06.2021 - 07.2023
- Cleared and reset tables promptly to ensure efficient service flow in high-volume restaurant.
- Supported servers by delivering food and beverages to guests during peak hours.
- Maintained cleanliness and organization in dining area, complying with health and safety standards.
- Refilled drinks, bread, and other items to enhance guest dining experience.
- Assisted with setup and breakdown of large party sections and special events.
- Collaborated with front-of-house and kitchen teams to promote positive work environment.
ASSISTANT GENERAL MANAGER
Dominos Pizza
Alhambra, CA
12.2017 - 12.2020
- Monitored labor costs, sales, and profit margins to drive financial performance.
- Ensured compliance with Domino's standards for food quality, cleanliness, and safety.
- Supervised, trained, and motivated staff to achieve performance goals.
- Assisted in managing daily store operations, including opening and closing procedures.
- Developed and implemented strategies to enhance overall store performance.
WAREHOUSE WORKER
Horizon Tire
Irwindale, CA
06.2015 - 11.2017
- Unloaded tire shipments from delivery trucks for efficient storage.
- Organized and stored tires in designated warehouse areas, ensuring optimal stacking and spacing.
- Loaded tires onto trucks or trailers for timely deliveries.
- Conducted regular inventory checks to maintain stock accuracy.
Education
Bachelor of Business Administration And Management - Business Administration And Management
California State Polytechnic University
Pomona, CA12.2023
Associate of Science - BUSINESS ADMINISTRATION
Rio Hondo College
Whittier, CA05.2021
Skills
- Team collaboration
- Attention to detail
- Guest service and communication
- Time management
- Sanitation and safety
- Customer engagement
- Teamwork
- Problem solving
- Conflict resolution
- CRM tools
- Follow-up strategies
Certification
- Life and health Insurance
Websites
Timeline
Insurance Agent
American Income Life
02.2024 - 06.2025
MORNING MERCHANDISER
Costco
10.2023 - 02.2024
Busser
The Old Spaghetti Factory International Inc.
06.2021 - 07.2023
ASSISTANT GENERAL MANAGER
Dominos Pizza
12.2017 - 12.2020
WAREHOUSE WORKER
Horizon Tire
06.2015 - 11.2017
Bachelor of Business Administration And Management - Business Administration And Management
California State Polytechnic University
Associate of Science - BUSINESS ADMINISTRATION
Rio Hondo College